Summary
Overview
Work History
Education
Skills
Certification
References
Languages
Timeline
Generic

Sarah Adelaja

Calgary,AB

Summary

Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Associate

JD Sports
10.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Solved customer challenges by offering relevant products and services.
  • Monitored customers for signs of security concerns and escalated issues to management.

Internship Position

Connect Church
06.2023 - 08.2023
  • Assisted with various projects in a research and communication capacity
  • Attended meetings and documented meeting content, outcomes, and action items
  • Applied creative thinking when developing strategies for social media campaigns
  • Trained in different positions and worked with variety of personnel.

Returning Resident Advisor

University of British Columbia
08.2022 - 05.2023
  • Inspected dorm rooms, bathrooms and common areas for cleanliness and to identify damages
  • Planned and organized social events to help residents make friends and enrich social life
  • Provided informal counseling related to stress management and personal problems
  • Administered, coordinated, and recommended disciplinary and corrective actions.

Front Counter Staff Member

McDonald's
06.2022 - 08.2022
  • Stocked shelves and racks with new or transferred merchandise.
  • Managed multiple tasks in high-volume environment.
  • Streamlined order fulfillment process by effectively coordinating with kitchen staff members.
  • Contributed to a positive team environment by working collaboratively with coworkers.

Resident Advisor

University of British Columbia
08.2021 - 05.2022
  • Counted money in cash drawers at beginning of shifts to verify adequate change
  • Assembled food orders while maintaining appropriate portion control
  • Helped management with maintaining an organized workspace at all times
  • Held regular meetings with each assigned unit
  • Processed contract cancellations for students unwilling to follow residence hall policies and procedures.

Front Counter Staff Member

Tim Hortons
05.2021 - 08.2021
  • Stocked shelves and racks with new or transferred merchandise
  • Recorded customer orders and repeated back in clear, understandable manner to reduce order errors
  • Arranged for provision of services to customers and accepted returns
  • Utilized knowledge of store layout to assist customers in locating items quickly and easily.

Education

Bachelor of Science (B.S.) in Computer Science Candidate -

University of British Columbia
Kelowna, BC
04.2025

Bodwell high school
07.2020

Skills

  • Client Relationship Management
  • Policy Changes
  • Dispute Mediation
  • Relationship Building
  • Persuasion techniques
  • Teamwork and Collaboration
  • Cash Register Operations
  • Service Quality

Certification

  • First aid certifications
  • ProServe licensed

References

References available upon request

Languages

English
Native or Bilingual

Timeline

Sales Associate

JD Sports
10.2023 - Current

Internship Position

Connect Church
06.2023 - 08.2023

Returning Resident Advisor

University of British Columbia
08.2022 - 05.2023

Front Counter Staff Member

McDonald's
06.2022 - 08.2022

Resident Advisor

University of British Columbia
08.2021 - 05.2022

Front Counter Staff Member

Tim Hortons
05.2021 - 08.2021

Bachelor of Science (B.S.) in Computer Science Candidate -

University of British Columbia

Bodwell high school
Sarah Adelaja