Olivia Everett
Gardena
Summary
Dynamic Customs Brokerage Supervisor with expertise in team building, strategic planning, and process optimization. Known for enhancing operational efficiency and cultivating a supportive work environment.
Overview
19
19
years of professional experience
Work History
Customs Brokerage Supervisor
CEVA Air & Ocean
Torrance
12.2010 - Current
- Directed daily operational activities, ensuring timely and accurate entry filing to mitigate the risk of penalties and reduce overall cost exposure.
- Led team in executing logistics strategies to optimize shipment processes.
- Provided mentorship to 20+ staff on evolving regulatory requirements, trade agreements, and FTZ processes, ensuring compliance and operational consistency.
- Led the implementation of process improvements to optimize workflow efficiency and reduce turnaround time.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Drove reductions in employee turnover by cultivating a positive, supportive, and engaging work environment.
- Specialized in FDA-regulated food shipments, later broadening scope to manage a diverse portfolio including electronics, medical devices, and general commodities.
Customs Specialist
DK Express
Gardena
02.2007 - 12.2010
- Managed customs documentation and compliance to ensure timely shipments.
- Reviewed import/export regulations, mitigating risks and maintaining compliance with international trade laws.
- Coordinated with freight forwarders and customs brokers for efficient clearance processes.
- Analyzed shipment data to identify trends, driving strategic decisions for logistics optimization.
- Handled the majority of FDA food-related entries, consistently meeting compliance requirements and maintaining processing efficiency.
Education
High School Diploma -
Palos Verdes Peninsula High School
Rolling Hills Estates, CA1999
Skills
- Bilingual – Fluent in both English and Korean
- Microsoft Word
- Excel intermediate level
- PowerPoint intermediate level
- Customs systems: CargoWise
- 10 Key abilities with 50 WPM
- Training and mentoring
- Customer service
- Goal oriented
- Staff management
Timeline
Customs Brokerage Supervisor
CEVA Air & Ocean
12.2010 - Current
Customs Specialist
DK Express
02.2007 - 12.2010
High School Diploma -
Palos Verdes Peninsula High School