Highly organized and detail-oriented administrative professional with experience providing support to various departments in local government. Proven track record of maintaining accurate records, processing documents, and ensuring timely communication with stakeholders. Key Achievements Established a filing system for the Water, Waste & Municipal Tax Programs, ensuring efficient retrieval of documents. Coordinated calendar and email for senior management, processed applications, and responded to customer inquiries. Developed and maintained spreadsheets to track program data, produced reports, and ensured accuracy. Created standard boilerplates, macros, and templates for program administration. Provided administrative support to Community Investments, including coordinating grant adjudication meetings and processing community investment applications.