Network Support Engineer
D-Tech Solution Integrators Private Limited
09.2020 - 04.2021
- Improved network performance by troubleshooting and resolving hardware, software, and connectivity issues.
- Reduced downtime for clients by providing efficient technical support and timely issue resolution.
- Enhanced network security with the implementation of firewall policies and regular vulnerability assessments.
- Optimized network infrastructure through meticulous documentation of configurations, procedures, and changes.
- Assisting with network-related issues, such as connectivity problems or configuration errors.
- Supporting users with basic networking concepts and troubleshooting network-related problems.