Nisham Zare Zadeh

• Greet patients and guide them through clinical processes, ensuring comfort and privacy
• Record patient vitals and maintain accurate electronic medical records
• Uphold infection control standards by sanitizing rooms and assisting with clinical transitions
• Facilitate communication between physician and patients to support smooth appointments

• Perform diagnostic procedures using in-house analyzers for blood, urine, and fecal samples
• Collect and process biological samples (blood draws, IV access, SQ fluid administration)
• Maintain sterile surgical environments; assisted in procedures and monitored anesthetics
• Deliver compassionate support to pet owners during sensitive visits, such as euthanasia
• Coordinate front-desk duties including calls, appointments, client inquiries, and payments

2025 Lapu Lapu Festival Tragedy – Vancouver

• Provided psychological first aid to over 100 affected individuals at resiliency centers following the Filipino Lapu Lapu festival incident
• Built trust through trauma-informed care, offering food, warmth, and comfort while guiding visitors through available support options

2025 Manitoba Wildfires – Winnipeg

• Supported over 300 evacuees from various First Nation communities at a congregate shelter over a six day period during the Manitoba wildfires
• Maintained continuous communication across three large shelter halls to share timely information on transportation, meal services, clothing, funding and donation access
• Directly responded to high-risk cases including missing child reports, disclosures of assault, and individuals with suicidal ideation, making immediate referrals to mental health or emergency services

• Developed meaningful relationships with patients experiencing cognitive decline through activities and conversation
• Encouraged creative engagement, such as arts and crafts, music, and nail painting to boost mood and stimulate memory recall
• Assisted with the safe guiding and transport of patients to the hospital lobby during unit-wide weekly dancing sessions

• Supported infection prevention efforts by screening visitors and enforcing health protocols
• Assessed symptoms, confirmed vaccination status, and guided patients to appropriate departments, including emergency services
• Served as a calm, reassuring first point of contact for all individuals entering the hospital during a public health crisis