Nisham Nisham
Nipawin,SK
Summary
Dynamic and organized individual with experience providing exceptional shopping services to a wide range of clients. Highly skilled at assisting customers with finding the perfect items, developing long-term relationships, and navigating various product lines. Committed to achieving sales goals. Highly motivated worker with experience in a fast-paced retail environment. Proven track record of exceeding sales goals and driving customer satisfaction. Skilled in providing excellent customer service, upselling products, and developing relationships with customers. Dedicated professional with a passion for providing administrative assistance for sales teams. Skilled in delivering high-quality customer service, managing customer inquiries and processing orders and returns. Proven success in streamlining processes to improve efficiency and customer satisfaction levels
Overview
3
3
years of professional experience
1
1
Certification
Work History
Food Counter Attendant
Tim Hortans
02.2024 - 03.2024
- Enhanced customer satisfaction by providing efficient and friendly service at the food counter.
- Maintained a clean and organized workspace, ensuring a positive experience for customers.
- Prepared fresh and appetizing food items in accordance with established recipes and guidelines.
- Assisted in inventory management, ensuring adequate stock levels to meet customer demand.
Grocery Shopper
Longo Brothers
01.2022 - Current
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Loaded and unloaded orders at customer's homes or locations.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- RF Guns knowledge
Team Member
Tim Hortons
07.2021 - 10.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Receptionist & FRONT DESK
Northern Green Resort
04.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
Education
Certificate of Diploma - Business Management
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON08.2022
Diploma - Hospitality Management
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON05.2022
Bachelor of Arts - English Literature And Creative Writing
GGDSD COLLEGE
Chandigarh, INDIA04.2019
Skills
- Flexible Schedule
- Attention to Detail
- Accurate Money Handling
- Documentation and Reporting
- Online Order Processing
- Purchase Recommendations
- Verifying Order Accuracy
- Customer Service
- Sales Expertise
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Certification
SMART SERVE
TRAIN CAN
WHIMS
Timeline
Receptionist & FRONT DESK
Northern Green Resort
04.2024 - Current
Food Counter Attendant
Tim Hortans
02.2024 - 03.2024
Grocery Shopper
Longo Brothers
01.2022 - Current
Team Member
Tim Hortons
07.2021 - 10.2021
Certificate of Diploma - Business Management
Conestoga College Institute of Technology And Advanced Learning
Diploma - Hospitality Management
Conestoga College Institute of Technology And Advanced Learning
Bachelor of Arts - English Literature And Creative Writing
GGDSD COLLEGE
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