Hi, I’m
Nisar Fatema
Food Service Supervisor
Montréal,QC
The way to get started is to quit talking and begin doing.
Walt Disney
Summary
Have excellent problem solving-skills and critical thinking capability developed through 1 year of experience. Ready to take up any challenging role as an IT support technician, Data analyst, Hiring manager to enhance and acquire new skills and knowledge that will ensure sustainable career.
Am a highly adaptive, motivated individual with a proven ability to excel in a challenging and demanding environment. I hold a degree in Bachelor of Science in Mathematics. I have succeeded in my role by ensuring that procedural requirements are clearly understood and their impact at a project level are effectively communicated and aligned to project contractual requirements.
Overview
5
years of professional experience
7
years of post-secondary education
3
Languages
Work History
Olly Fresco's BVSMontréal, QC
Food Service Supervisor
03.2022 - Current
Job overview
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and increased customer satisfaction level by 22.67%.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Rimak Footware LTDDhaka, Bangladesh
Customer Support Agnet
11.2020 - 12.2020
Job overview
- Developed and maintained courteous and effective working relationships.
- Worked well in team setting, providing support and guidance.
- Demonstrated high level of initiative and creativity while tackling difficult tasks which helped business growth in 5 more cities.
Genex Infosys LimitedDhaka, Bangladesh
Customer Service Officer
01.2018 - 12.2018
Job overview
- Answered inbound calls from customers and ensure instant customer satisfaction.
- Received customer complaints and input those in system for necessary measures and provide them information about resolution of same.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions that helped to reduce call volume by 3.2%
Education
University of DhakaDhaka
Bachelor of Science from Mathematics
01.2013 - 11.2019
University Overview
- Continuing education in Mechanics, Numerical Analysis, Hydro & Fluid Dynamics, Partial-Differential Equation, Linear Programming.
- Completed professional development in Mathematica 2.0, Fortran
Skills
Microsoft Office
Availability
See my work availability
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Available
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tuesday
wednesday
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friday
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Timeline
Food Service Supervisor
Olly Fresco's BVS
03.2022 - Current
Customer Support Agnet
Rimak Footware LTD
11.2020 - 12.2020
Customer Service Officer
Genex Infosys Limited
01.2018 - 12.2018
University of Dhaka
Bachelor of Science from Mathematics
01.2013 - 11.2019
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