NIRAV PATEL
Summary
Dynamic professional with extensive experience in operations management at Walmart, excelling in inventory management and customer service. Proven ability to enhance team performance through effective training and collaboration. Skilled in problem-solving and optimizing processes, driving significant improvements in service delivery and customer satisfaction.
Experienced with inventory management and customer service. Utilizes organizational skills to maintain accurate stock levels and support retail operations. Track record of effective teamwork and adaptability in dynamic environments.
Qualified Lead Department Manager with solid background in inventory management and customer service. Leveraged expertise to maintain organized stockrooms and ensure timely product availability. Demonstrated proficiency in teamwork and multitasking to meet operational goals.
Overview
14
14
years of professional experience
Work History
CAP 3 Associate
Walmart
04.2025 - Current
- Assisted in daily inventory management to ensure accurate stock levels.
- Supported team in maintaining cleanliness and organization of sales floor.
- Collaborated with colleagues to enhance customer service experiences.
- Operated point-of-sale systems efficiently during peak hours.
Manager
CRS Trading
09.2022 - 05.2025
- Led cross-functional teams to enhance operational efficiency and streamline processes.
- Developed and implemented training programs to improve staff performance and productivity.
- Analyzed market trends to inform strategic decision-making and optimize product offerings.
- Oversaw budgeting processes, ensuring alignment with corporate financial objectives and resource allocation.
Cashier
Walmart
06.2022 - 04.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced daily receipts.
- Assisted customers with product inquiries and provided exceptional service.
- Managed inventory levels by restocking shelves as needed.
Food Service Supervisor
The Mild Restaurant
02.2020 - 02.2022
- Supervised daily food service operations, ensuring compliance with health and safety regulations.
- Trained and mentored staff to enhance performance and maintain service quality standards.
- Developed efficient workflows that improved overall service delivery and customer satisfaction.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Coordinated special events, managing logistics and staffing to ensure successful execution.
- Resolved customer complaints promptly, fostering positive dining experiences and loyalty.
- Conducted regular inspections of food preparation areas to uphold cleanliness and hygiene standards.
- Collaborated with kitchen staff to refine menu offerings based on seasonal ingredients and customer feedback.
Marketing and Sales Manager
Suraj Steelmet Private Limited
08.2018 - 01.2020
- Developed and executed integrated marketing campaigns to enhance brand visibility and engagement.
- Analyzed market trends and consumer insights to inform strategic decision-making.
- Collaborated with cross-functional teams to align marketing strategies with business objectives.
- Managed digital marketing initiatives, optimizing content across multiple platforms for maximum reach.
- Developed and implemented strategic marketing plans to enhance brand visibility and market penetration.
- Led cross-functional teams in executing sales initiatives, achieving alignment with corporate objectives.
Assistant Sales Manager
Indusland Bank Limited
01.2015 - 03.2016
- Developed and implemented sales strategies to enhance customer engagement and improve revenue growth.
- Trained and mentored new sales team members to ensure consistency in service delivery and product knowledge.
- Analyzed market trends to identify opportunities for expansion and optimize product offerings.
- Collaborated with marketing teams to launch promotional campaigns that increased brand awareness and customer acquisition.
Sales Associate
ING Vysya Bank
09.2011 - 01.2015
- Enhanced customer engagement through personalized product recommendations, driving sales and building lasting relationships.
- Streamlined inventory management processes, ensuring accurate stock levels and reducing discrepancies.
- Trained and mentored new sales associates, fostering a collaborative team environment and improving overall performance.
- Developed effective marketing displays that increased product visibility and attracted customer interest.
Education
MBA - Marketing Management
DIVABA INSTITUTE OF BUSINESS ADMINISTRATION
GUJARAT, INDIA06-2013
BBA - MARKETING
VADU JUTH KELAVANI MANDAL
GUJARAT, INDIA06-2011
High School Diploma -
SAWAMINARAYAN VIDHYA SANKUL
Gujarat, India05-2007
Skills
- Operations management
- Product management
- Loading and unloading
- Order picking
- Customer support
- Product stocking
- Warehouse operations
- Heavy lifting
- Inventory management
- Product rotation
- Sales support
- Shipment inspection
- Merchandise staging
- Display preparation
- Shrink monitoring
- Teamwork and collaboration
- Quick learner
- Customer service
- Problem-solving
- Time management
- Problem-solving abilities
Accomplishments
- Supervised team of 7 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Languages
English
Full Professional
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Timeline
CAP 3 Associate
Walmart
04.2025 - Current
Manager
CRS Trading
09.2022 - 05.2025
Cashier
Walmart
06.2022 - 04.2025
Food Service Supervisor
The Mild Restaurant
02.2020 - 02.2022
Marketing and Sales Manager
Suraj Steelmet Private Limited
08.2018 - 01.2020
Assistant Sales Manager
Indusland Bank Limited
01.2015 - 03.2016
Sales Associate
ING Vysya Bank
09.2011 - 01.2015
MBA - Marketing Management
DIVABA INSTITUTE OF BUSINESS ADMINISTRATION
BBA - MARKETING
VADU JUTH KELAVANI MANDAL
High School Diploma -
SAWAMINARAYAN VIDHYA SANKUL
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