Niraj Amin

• Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
• Streamlined communication channels for improved efficiency in handling customer concerns.
• Boosted customer retention rates by providing exceptional service and building rapport with clients.
• Developed effective strategies for managing challenging situations, resulting in positive outcomes for both customers and the organization.
• Implemented new protocols to optimize team performance and deliver consistent results.

collecting and

• Maintained a clean and organized workspace, promoting a welcoming environment for customers.
• Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
• Streamlined the checkout process for faster service and improved customer experience.