Ning Wang

• Assisted customers in opening savings accounts, checking accounts, money market accounts, certificates of deposit, and other investments.
• Developed and maintained strong relationships with customers, ensuring a high level of customer satisfaction and loyalty.
• Maintained up-to-date knowledge of all products offered by the bank including rates and terms.
• Achieved or exceeded personal sales goals on consistent basis.
• Recognize and seize opportunities by making referrals to relationship managers,financial planners, mortgage specialist through client conversation

** ACHIEVEMENT: SPOTLIGHT AWARD, QUARTERLY TOP PERFORMANCE

Achievement and Task

• Connected with customers to provide assistance and collect feedback to optimize operations.
• Staged merchandise and stocked sales floor to stimulate impulse sales.

** Increased the the number of loyalty customers and Keep the sales record as top 4 location in Calgary

Achievement and Task

• Meet sales goals, build customer relations through follow-up calls and mailings, recruit new customers
• Assist in the execution of special events, seasonal gift with purchase and holiday programs
• Cross selling different product including shoes, Clothing, base on the customer's requirement

**Accomplished personal sales goal by 116% increase in the season.

Achievement and Task

• Coordinate reservation agents' daily tasks;
• Implement marketing activities; Establish work schedules; Enforce policies and procedures;
• Develop and implement sales plans; Develop and implement policies and procedures for daily operations; Assist clients/guests with special needs

** Established business cooperation with some local and international travel Agency.

Achievement and Task

• Checking guests in and out of the hotel with mentioning all the rules and regulations of the hotel
• Received incoming calls and coordinated with staff to fulfill customer requests.
• Prepared daily shift close reports and balanced cash register to accurately reflect transactions.

** Be promoted as front desk manager within 4 month.

Achievement and Task

• Attracted potential customers by answering product and service questions and suggesting information about other offerings.
• Assisted members in managing online services and achieving daily banking needs.
• Contacted prospective customers to present information and explain available services.