Navneet Kaur Atwal
Vaudreuil-Dorion,QC
Overview
9
9
years of professional experience
Work History
Personal Banking Associate
TD Canada Trust
08.2018 - Current
- Supported colleagues during peak periods as needed, fostering a positive team environment conducive to achieving shared goals.
- Assisted customers in opening new accounts, ensuring thorough understanding of available products and services.
- Resolved complex customer issues promptly, escalating matters when necessary to ensure timely resolutions and maintain client satisfaction.
- Enhanced customer satisfaction by providing personalized banking solutions tailored to individual needs.
- Handled sensitive customer inquiries with discretion and professionalism, maintaining strict adherence to privacy regulations.
- Increased client retention through exceptional relationship-building and proactive problem-solving skills.
Third Key Holder
Aldo Shoes
11.2017 - 08.2018
- Improved sales floor presentation through regular maintenance of product displays, signage updates, and fixture arrangements.
- Managed cash register operations accurately, ensuring timely transactions and minimal errors.
- Collaborated with management to develop strategies for achieving sales goals and improving overall store performance.
- Supported marketing initiatives by distributing promotional materials and organizing special events instore.
Assistant Manager
Urban Planet
07.2016 - 10.2017
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Food Service Worker
SUBWAY®Restaurants
11.2015 - 06.2016
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
Education
Justice Today: Money, Markets, And Morals -
Edx: Harvardx Online Course
Online 10.2021
High School -
La Voie High School
Montreal, QC06.2013
Skills
- Branch operations
- Cash handling accuracy
- Customer service
- Cash handling
- Relationship building
- Customer relationship management
- Team coaching and training
- Opening and closing procedures
Languages
English
Native or Bilingual
French
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Urdu
Professional Working
Timeline
Personal Banking Associate
TD Canada Trust
08.2018 - Current
Third Key Holder
Aldo Shoes
11.2017 - 08.2018
Assistant Manager
Urban Planet
07.2016 - 10.2017
Food Service Worker
SUBWAY®Restaurants
11.2015 - 06.2016
Justice Today: Money, Markets, And Morals -
Edx: Harvardx Online Course
High School -
La Voie High School
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