Overview
Work History
Education
Skills
Languages
Timeline
Generic

Navneet Kaur Atwal

Vaudreuil-Dorion,QC

Overview

9
9
years of professional experience

Work History

Personal Banking Associate

TD Canada Trust
08.2018 - Current
  • Supported colleagues during peak periods as needed, fostering a positive team environment conducive to achieving shared goals.
  • Assisted customers in opening new accounts, ensuring thorough understanding of available products and services.
  • Resolved complex customer issues promptly, escalating matters when necessary to ensure timely resolutions and maintain client satisfaction.
  • Enhanced customer satisfaction by providing personalized banking solutions tailored to individual needs.
  • Handled sensitive customer inquiries with discretion and professionalism, maintaining strict adherence to privacy regulations.
  • Increased client retention through exceptional relationship-building and proactive problem-solving skills.

Third Key Holder

Aldo Shoes
11.2017 - 08.2018
  • Improved sales floor presentation through regular maintenance of product displays, signage updates, and fixture arrangements.
  • Managed cash register operations accurately, ensuring timely transactions and minimal errors.
  • Collaborated with management to develop strategies for achieving sales goals and improving overall store performance.
  • Supported marketing initiatives by distributing promotional materials and organizing special events instore.

Assistant Manager

Urban Planet
07.2016 - 10.2017
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Food Service Worker

SUBWAY®Restaurants
11.2015 - 06.2016
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.

Education

Justice Today: Money, Markets, And Morals -

Edx: Harvardx Online Course
Online
10.2021

High School -

La Voie High School
Montreal, QC
06.2013

Skills

  • Branch operations
  • Cash handling accuracy
  • Customer service
  • Cash handling
  • Relationship building
  • Customer relationship management
  • Team coaching and training
  • Opening and closing procedures

Languages

English
Native or Bilingual
French
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Urdu
Professional Working

Timeline

Personal Banking Associate

TD Canada Trust
08.2018 - Current

Third Key Holder

Aldo Shoes
11.2017 - 08.2018

Assistant Manager

Urban Planet
07.2016 - 10.2017

Food Service Worker

SUBWAY®Restaurants
11.2015 - 06.2016

Justice Today: Money, Markets, And Morals -

Edx: Harvardx Online Course

High School -

La Voie High School

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Navneet Kaur Atwal