Nimeesha Sookdeo
North York,Canada
Summary
Professional representative with robust experience and strong commitment to delivering exceptional results. Effective at collaborating within teams and adapting to changing needs to ensure reliability and success. Skilled in communication, problem-solving, and customer relations, with focus on achieving impactful outcomes. Valued for proactive approach, integrity, and ability to build lasting professional relationships.
Overview
7
7
years of professional experience
Work History
Office Administation Representative
Gerrity Corrugated Paper Products
12.2023 - Current
- Assisted in daily office operations, managing schedules and correspondence for the management team.
- Coordinated company events and meetings, enhancing team collaboration and employee engagement.
- Provided administrative support, including data entry and managing office supplies inventory.
- Assisted in onboarding new employees, contributing to a smoother transition into the company.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Contributed to team sales goals by upselling products and services to customers.
- Streamlined office procedures for handling constituent inquiries, significantly reducing response time.
Assistant Manager
Once Upon a Child
05.2021 - 11.2023
- Increased customer satisfaction by interfacing directly with customers to provide assistance
- Maximized daily sales, engaged and motivated customers to make purchases by merchandising, window displays
- Balanced the needs of multiple customers simultaneously in a fast-paced retail environment
- Created unique atmospheres for store events to promote and advertise new items
- Supervised employees engaged in sales work, taking of inventories, keeping operating records and preparing daily record of transactions
- Scheduled and conducted interviews in search of quality team members
- Assist in completion of store staff work schedules, as directed by store manager; met company needs while staying within budgeted hours
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Assistant Manager
Canadian Shoe Outlet
08.2018 - 12.2021
- Exceeded annual sales forecast by $40,000 in first year as assistant store manager
- Analyze sales data, including profit and loss statements, to compose a store budget that cuts costs by 9%
- Developed a product processing system that expedited merchandising by an average of 3 days
- Plan and implement all seasonal floorsets to ensure they meet company standards and deadlines
- Supported the store manager to increase monthly sales revenue
- Recruited, hired, and trained 5+ associates, developing them into productive team members with excellent product knowledge
Education
O.S.S.D -
Westmount Collegiate Institute
09.2019
Skills
- Document management
- Office supply procurement management
- Appointment coordination
- Data management
- Scheduling appointments
- Effective inbound call management
- Client relationship management
- Financial reporting
- IT technical support
- Accurate data entry
Timeline
Office Administation Representative
Gerrity Corrugated Paper Products
12.2023 - Current
Assistant Manager
Once Upon a Child
05.2021 - 11.2023
Assistant Manager
Canadian Shoe Outlet
08.2018 - 12.2021
O.S.S.D -
Westmount Collegiate Institute
Similar Profiles
Karan PatelKaran Patel
Quality Assurance at Gerrity Corrugated Paper ProductsQuality Assurance at Gerrity Corrugated Paper Products
Navjot SinghNavjot Singh
Package Handler at Gerrity Corrugated Paper ProductsPackage Handler at Gerrity Corrugated Paper Products
Meirh ZewedeMeirh Zewede
Forklift Operator at Gerrity Corrugated Paper ProductsForklift Operator at Gerrity Corrugated Paper Products
NANA KOJO SEBBE - BOAKYENANA KOJO SEBBE - BOAKYE
Material Handler at EAP & AHP - Canadian Tire CorporationMaterial Handler at EAP & AHP - Canadian Tire Corporation
HENRY AIDEYANHENRY AIDEYAN
RPN Nurse at Advent Valleyview ResidenceRPN Nurse at Advent Valleyview Residence