Summary
Overview
Work History
Education
Skills
Languages
Timeline

Nima Mirkaeed

Toronto,CA

Summary

Accomplished Service Advisor with a rich blend of experience in business management, customer service, and automotive operations. Proven track record of maintaining high client satisfaction, entrepreneurial innovation, and effective team leadership. Holds a Master's degree in Business Management and ASE certification, demonstrating advanced skills in problem-solving, technical acumen, and customer engagement

Overview

9
9
years of professional experience

Work History

Tow Truck Driver

CAA
04.2023 - 09.2023

Provided emergency roadside assistance, showcasing exceptional problem-solving skills and the ability to work under pressure.
Maintained rigorous safety standards and procedures, ensuring the well-being of clients and vehicles in various scenarios.
Developed strong communication skills, offering clear and empathetic support to customers in stressful situations.

Self-Employed, Painting Business Partner

M2N Painting Company
04.2020 - 03.2023

Spearheaded the launch and growth of a painting business, significantly expanding the client base through strategic marketing and exceptional service quality.
Managed all facets of business operations, including budgeting, client negotiations, and project management, achieving consistent customer satisfaction.
Cultivated strong relationships with suppliers and contractors to ensure high-quality service delivery and operational efficiency.

Sales Person

Gadget City
12.2018 - 12.2019

Excelled in a high-pressure retail environment, consistently achieving sales targets and earning recognition for outstanding customer service.
Developed in-depth knowledge of the latest technology products, effectively addressing customer queries and needs.
Demonstrated adaptability and resilience during the challenging COVID-19 onset, maintaining high performance and customer engagement.

Delivery Part Coordinator

ABC Part
12.2019 - 04.2020

Orchestrated the efficient distribution of automotive parts to various mechanic shops across the region.
Enhanced inventory management systems, resulting in improved delivery times and reduced operational costs.
Fostered strong relationships with clients and suppliers, ensuring seamless coordination and communication.

Owner and Sales

Auto Galery Saeed
04.2014 - 08.2018

Directed a successful second-hand car dealership, growing the business through strategic sales and marketing initiatives.
Demonstrated expertise in automotive sales, market analysis, and customer relationship management.
Led a team of sales professionals, providing training and mentorship to optimize performance and sales outcomes.

Education

Diploma in Second School Diploma (SSD) - DSSD

Yorkdale Adult School, Toronto, Ontario
12.2020

Project management ( MSP and P6 ) -

Tehran Technical Complex, Tehran, Iran
07.2014

M.D. - Business Management

Amir Kabir University, Iran Tehran
02.2011

Skills



Advanced Customer Service
Entrepreneurial Leadership
Strategic Business Management
Effective Communication
Problem Solving & Analysis
Technical Automotive Knowledge
Time Management & Organization
Marketing & Sales Expertise

Languages

Fluent in English
Farsi
English
Professional Working

Timeline

Tow Truck Driver - CAA
04.2023 - 09.2023
Self-Employed, Painting Business Partner - M2N Painting Company
04.2020 - 03.2023
Delivery Part Coordinator - ABC Part
12.2019 - 04.2020
Sales Person - Gadget City
12.2018 - 12.2019
Owner and Sales - Auto Galery Saeed
04.2014 - 08.2018
Yorkdale Adult School - Diploma in Second School Diploma (SSD), DSSD
Tehran Technical Complex - Project management ( MSP and P6 ),
Amir Kabir University - M.D., Business Management
Nima Mirkaeed