Niloy Paul
Kamloops,Canada
Summary
Passionate TRU graduate with a deep understanding of campus culture and extensive involvement as a Graduate Teaching Assistant and TRUSU Representative. Eager to leverage my campus experience and advocacy skills to excel as an Admissions and Registration Officer at TRU.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Product Advisor
Sun Country Toyota
Kamloops
03.2024 - Current
- Providing expert guidance to customers on vehicle selection, financing options, and trade-in values, ensuring a seamless and personalized buying experience
- Demonstrated expertise in the latest Toyota models and features, providing customized recommendations based on individual customer preferences.
- Maintained strong collaboration with sales and finance teams to meet sales goals and deliver high customer satisfaction
- Managed follow-up processes to build lasting relationships with clients, driving repeat business and referrals, and utilized CRM systems to efficiently track customer interactions and preferences.
Elected Graduate Students Representative
Thompson Rivers University Student’s Union (TRUSU)
TRU, Kamloops
05.2023 - 04.2024
- Organized campaigns and events to ensure graduate students' perspective and interests are represented on the Board of Directors
- Contributed as an active member of the Student Caucus Steering Committee, advancing the interests of graduate students through institutional governance and campaigns.
Customer Service Manager (CSM) Past: Cashier
Walmart Canada
KAMLOOPS
10.2021 - 04.2024
- Assisted customers and managed front-end department to enhance customer experience
- Driving the store’s performance metrics, including sales of Walmart Rewards MasterCard, ensuring clear communication with clients, and concurrently boosting the profit margin to meet Walmart's daily business goals.
Graduate Teaching Assistant
Bob Gaglardi School of Business and Economics
TRU, Kamloops
05.2023 - 12.2023
- Supported student engagement activities, promoting inclusivity in both in-class and online settings
- Assisting the faculty member in facilitating discussions, group activities, and other learning opportunities that contribute to students' understanding of the course content.
- Provided individualized instruction to meet the needs of struggling students.
Business Analyst
Integrated Software and Technologies Ltd. (ISTL)
DHAKA
02.2019 - 07.2021
- Spearheaded high-level projects commissioned by prominent organizations like International Organization for Migration, United Nations, and World Food Program.
- Designed innovative process workflows, system architectures, and solution architectures based on precise requirement analysis and research
- Prepared multiple system design document, project scope and report based on client specifications
- Successfully handled client meetings and product presentations, ensuring company’s profit maximization and targets.
Education
Master’s in Business Administration -
Thompson Rivers University
KAMLOOPS12-2023
BSc. in Computer Science & Engineering -
American International University
DHAKA12-2018
Higher Secondary School Certificate (HSC) -
Chittagong Cantonment Public School & College
CHITTAGONG01.2014
Secondary School Certificate (SSC) -
Chittagong Cantonment Public School & College
CHITTAGONG01.2012
Skills
- Business Development
- Communication Skills
- Problem Solving
- Conflict Resolution
- Sales Techniques
- Customer Retention Strategies
- Project Management Tools
- Requirement Gathering & Analysis
- MS Office Proficiency
- Stakeholder Management
- Technical Writing
- Driving Performance Metrics
Certification
- Walmart WRMC Sales Certification
- Leadership Cohort Certification
- Underwater Wireless Sensor Networks - Project Implementing MIMO Technology
Languages
English
Full Professional
Hindi
Professional
Bengali
Native/ Bilingual
References
References available upon request.
Timeline
Product Advisor
Sun Country Toyota
03.2024 - Current
Graduate Teaching Assistant
Bob Gaglardi School of Business and Economics
05.2023 - 12.2023
Elected Graduate Students Representative
Thompson Rivers University Student’s Union (TRUSU)
05.2023 - 04.2024
Customer Service Manager (CSM) Past: Cashier
Walmart Canada
10.2021 - 04.2024
Business Analyst
Integrated Software and Technologies Ltd. (ISTL)
02.2019 - 07.2021
Master’s in Business Administration -
Thompson Rivers University
BSc. in Computer Science & Engineering -
American International University
Higher Secondary School Certificate (HSC) -
Chittagong Cantonment Public School & College
Secondary School Certificate (SSC) -
Chittagong Cantonment Public School & College
Similar Profiles
Anthony NesmithAnthony Nesmith
Sales Associate at Sun ToyotaSales Associate at Sun Toyota
Austin HeislerAustin Heisler
Finance Manager at Sun ToyotaFinance Manager at Sun Toyota
CARLOS GUANIPACARLOS GUANIPA
Relationship Manager at Morgan Group (SUN TOYOTA)Relationship Manager at Morgan Group (SUN TOYOTA)
Sebastian DerschSebastian Dersch
Teacher’s Assistant at First Baptist Classical AcademyTeacher’s Assistant at First Baptist Classical Academy
ATIKA FARUQUIATIKA FARUQUI
Health Care Support Worker at Pine Grove Seniors CommunityHealth Care Support Worker at Pine Grove Seniors Community