Summary
Overview
Work History
Education
Skills
Languages
Mountaineering, Ski Touring, Climbing, Arctic Expeditions
Timeline
Generic

Niklas Rolle

3668 Airport Way, Revelstoke ,BC

Summary

Platzhalter

Overview

2
2
years of professional experience

Work History

Wildlife Tourguide

Blue River Safari
05.2024 - 10.2024
  • Guiding of interactive catamaran tours with up to 36 guests
  • Improving safari ratings to an average of 4.5/5 during the season, achieved by improving guest engagement with in-depth wildlife insights, fostering personal relationships and maintaining high quality standards
  • Maintenance efficiency improvements on 40-foot catamarans, reducing external repair costs by 20% through proactive servicing and in-house repairs
  • Service of food and drinks in a floating restaurant, including coffee preparation and cooking as part of the kitchen team to enhance guest dining experiences


Intern Product/Cost Optimization

Audi AG
10.2023 - 01.2024
  • Development of a vehicle product portfolio concept, meeting over 200 customer requirements across 9 vehicle categories
  • Tracking of system complexity reduction targets, coordinating regular progress reviews with 12 team leaders, achieving an approximate complexity reduction of 17%.
  • Enhancement of monthly reports on system complexity using Excel, covering 57 KPIs to support data-driven decisions by team leaders.


Wine Bar Server

Weingut Meißen GbR
04.2023 - 09.2023
  • Leading and supervising a team of 8 waiters, fostering a collaborative and dynamic work environment that improves service delivery and promotes a culture of quality
  • Increase of wine sales by approximately 10% through expert presentation, pairing recommendations, and upselling techniques, creating an enhanced guest experience and driving revenue
  • Preparing and serving a diverse menu of local and international dishes, with a focus on german and italian cuisine
  • Coordinated service for events with up to 500 guests, including weddings and summer parties, ensuring efficient and high-quality service

Intern Quality Management

Porsche AG
09.2022 - 02.2023
  • Development of an application within an agile project team, streamlining the organization of quality and start-up-related management committees, resulting in a 30% reduction in meeting preparation time.
  • Further development of a tool for automated budget reporting in the department of quality
  • Monitoring project costs in the quality department, providing critical insights that supported adherence to a budget of €4.2 million, ensuring efficient resource allocation throughout the project lifecycle
  • Tracking the status of qualification budgets for vehicle start-ups with the involvement of quality managers

Education

B.Eng. - Industrial Engineering

University of Applied Sciences Dresden
Dresden
04.2024

B.Eng. - Industrial Management

Karelia University of Applied Sciences
12.2021

Skills

  • Serving It Right Course (BC)
  • Guest Relations
  • Public Speaking
  • Exceptional communication
  • MS Office
  • Presentation Skills
  • BC Drivers License class 5 & 6
  • Visual Basic for Applications

Languages

English
Bilingual or Proficient (C2)
German
Bilingual or Proficient (C2)

Mountaineering, Ski Touring, Climbing, Arctic Expeditions

Dedicated to mountain adventures and music, from alpine ski tours and mountaineering to playing the violin. Highlights include a winter crossing of Sweden’s ‘last wilderness’ in Sarek National Park (2023) and Norway’s Hardangervidda plateau (2022)

Timeline

Wildlife Tourguide

Blue River Safari
05.2024 - 10.2024

Intern Product/Cost Optimization

Audi AG
10.2023 - 01.2024

Wine Bar Server

Weingut Meißen GbR
04.2023 - 09.2023

Intern Quality Management

Porsche AG
09.2022 - 02.2023

B.Eng. - Industrial Engineering

University of Applied Sciences Dresden

B.Eng. - Industrial Management

Karelia University of Applied Sciences

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Niklas Rolle