Tereasa Land
Ladner,BC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Marketing and Social Media Coordinator
The Links At Hampton Cove
03.2023 - Current
- Planning event from start to finish according to requirements, target audience and objectives
- Coming up with suggestions to enhance event's success
- Preparing budgets and ensuring adherence
- Event from start to finish according to requirements, target audience and objectives
- Come up with suggestions to enhance event's success
- Prepare budgets and ensure adherence
- Source and negotiate with vendors and suppliers
- Lead promotional activities for event
- Ensure event is completed smoothly and step up to resolve any problems that might occur
- Analyze event's success and prepare reports.
- Continually maintained and improved company's reputation and positive image in markets served.
- Devised content strategy to effectively engage target audiences.
- Launched successful digital marketing campaigns that achieved goals for increased website traffic.
- Managed relationships with third-party vendors and suppliers to facilitate prompt delivery of services.
- Built relationships with industry influencers to increase brand awareness and engagement.
- Collaborated with sales, product management, and web development teams to create specific marketing campaigns across multiple platforms.
- Participated in brainstorming sessions to generate creative ideas for campaigns
- Responded to inquiries and engaged with followers to build community and support customer engagement
- Strategized and developed video content for client's website and social media publications
- Researched current trends and best practices to develop innovative and impactful campaigns
- Managed paid social media advertising campaigns to reach and engage target audiences
- Created and managed social media campaigns to increase brand engagement
- Conducted market research to identify new opportunities and target markets
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral
- Continually maintained and improved company's reputation and positive image in markets served
- Devised content strategy to effectively engage target audiences
Executive Assistant/Events Coordinator
Automotive Retailers Association
07.2018 - 05.2021
- Preparing financial statements, reports, memos, invoices, letters, and other documents
- Answering phones and routing calls to
- correct person or taking messages
- Filing and retrieving corporate records, documents, and reports
- Researching and conducting data to prepare documents for review and presentation by boards of directors, committees, and executives
- Helping prepare for meetings
- Using various software, including word processing, spreadsheets, databases, and presentation software
- Maintains executive's appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel
- Welcomes guests and customers by greeting them, in person or on the telephone, answering or directing inquiries
- Maintains customer confidence and protects operations by keeping information confidential
- Completes projects by assigning work to clerical staff, following up on results
- Prepares reports by collecting and analyzing information
- Maintains office supplies inventory.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time
- Filed paperwork and organized computer-based information
- Organized and coordinated conferences and monthly meetings
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes
- Created and managed office systems to efficiently deal with documentation
- Screened calls and emails and responded accordingly to support executive correspondence
- Updated spreadsheets and created presentations to support executives and boost team productivity
- Used advanced software to prepare documents, reports, and presentations
- Promoted team productivity by keeping supplies organized and well-stocked
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders
- Supported business and hospitality needs of corporate partners and staff during meetings and company events
- Conducted research and analyzed data to provide detailed reports on various business topics
- Used QuickBooks to produce monthly invoices, reports, and other deliverables
- Developed and maintained automated alert systems for important deadlines
- Handled confidential and sensitive information with discretion and tact
- Updated and maintained confidential databases and records
- Processed travel expenses and reimbursements for executive team and senior management group
- Worked with senior management to initiate new projects and assist in various processes
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data
- Answered high volume of phone calls and email inquiries
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity
- Coordinated events and worked on ad hoc projects
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations
- Screened calls and emails and initiated actions to respond or direct messages for managers
- Facilitated training and onboarding for incoming office staff
Office Manager/Administrator - Events Coordinator
Unique Restoration Ltd
09.2017 - 07.2018
- Maintain all office procedures and daily duties of Administration
- Handled all official company correspondence, such as upgraded office filing system, typed all company documents, created computerized customer database, typed all company correspondence
- Performed independent tasks, troubleshooting functions, modified on-line inter-company database, data entry, spreadsheet management, and creation of company documents
- Supported management and staff and assisted with major projects
- Performed daily clerical functions: phones, typing, filing, and customer service
- Account reconciliation and year end procedure
- Health and Safety correspondence and procedure.
- Maintained computer and physical filing systems
- Created, maintained and updated filing systems for paper and electronic documents
- Updated reports, managed accounts, and generated reports for company database
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions
- Developed and maintained successful relationships with vendors, suppliers and contractors
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers
- Managed office operations while scheduling appointments for department managers
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel
- Coordinated special projects and managed schedules
- Coached new hires on company processes while managing employees to achieve maximum production
- Assisted in organizing and overseeing assignments to drive operational excellence
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty
- Controlled finances to lower costs and keep business operating within budget
- Managed compliance to keep organization operating within legal and regulatory guidelines
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement
- Reported to senior management on organizational performance and progress toward goals
- Established team priorities, maintained schedules and monitored performance
- Successfully managed budgets and allocated resources to maximize productivity and profitability
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success
- Defined clear targets and objectives and communicated to other team members
- Identified and communicated customer needs to supply chain capacity and quality teams
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills
- Delivered performance reviews, recommending additional training or advancements
- Developed detailed plans based on broad guidance and direction
- Streamlined and monitored quality programs to alleviate overdue compliance activities
Education
Certificate of Law - Law Clerk Or Legal Adminsitration
Queens University
Kingston, ON12.2025
No Degree - Event Planning And Business' Law
BCIT
British Columbia03.2021
BBA - Marketing and Business
University of Alberta
12.1990
Skills
- Event Planning - Coordinating (5 years)
- Event Marketing (4 years)
- Fundraising (5 years)
- Project Management Microsoft Office, Marketing, Microsoft PowerPoint, Microsoft Excel
- Administrative Experience
- Human Resources
- Account Management
- Office Management
- Certificates:
- Event Planning
- BC Lottery
- Serving it Right
Timeline
Marketing and Social Media Coordinator
The Links At Hampton Cove
03.2023 - Current
Executive Assistant/Events Coordinator
Automotive Retailers Association
07.2018 - 05.2021
Office Manager/Administrator - Events Coordinator
Unique Restoration Ltd
09.2017 - 07.2018
Certificate of Law - Law Clerk Or Legal Adminsitration
Queens University
No Degree - Event Planning And Business' Law
BCIT
BBA - Marketing and Business
University of Alberta
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