Summary
Overview
Work History
Education
Skills
Timeline
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Nikita Yang

Toronto,ON

Summary

  • Six years of experience in pharmaceutical sales and six years of experience in luxury retail
  • Excellent communication, interpersonal, and problem-solving skills
  • Respectful and courteous team player, able to work collaboratively and independently
  • Fluent in English and Chinese (Mandarin)

Overview

13
13
years of professional experience

Work History

Client Advisor

Louis Vuitton Yorkdale
Toronto, ON
09.2022 - 09.2023
  • Provided customer service to clients, including answering questions and resolving issues.
  • Assisted in the onboarding process for new clients by gathering information and providing guidance.
  • Developed relationships with clients through regular communication and follow-up.
  • Identified client needs and provided tailored solutions.

Beauty Advisor

nordstrom Yorkdale
Toronto, ON
09.2021 - 08.2022
  • Provided customers with product advice and recommendations based on their individual needs.
  • Assisted in the development of new beauty products and services.
  • Demonstrated how to apply makeup, including eyeshadow, eyeliner, mascara, blush and lipstick.
  • Conducted skin analysis to provide customers with personalized skincare regimens.

Sales Associate

Kate Spade New York
12.2018 - 04.2020
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.

VIP Account Manager

Si Chuan TaiYi Medical Ltd.
03.2011 - 05.2017
  • Provided exceptional customer service to VIP clients, including troubleshooting issues and responding promptly to inquiries.
  • Managed the onboarding process for new VIP clients, ensuring a seamless transition into their account.
  • Evaluated client's current business needs, identifying areas of improvement and providing tailored solutions.
  • Developed and maintained strong relationships with VIP clients through regular meetings and follow-up calls.

Education

Certificate - Fundamentals of Luxury Marketing

Inside LVMH
07-2022

Some College (No Degree) - Language Training Academic

Seneca College
Toronto
08-2018

Skills

  • Data Analysis
  • Competitor Analysis
  • Financial Planning
  • Investment Strategies
  • Developing Financial Plans
  • Pipeline Management
  • Sales Planning
  • Key Account Development

Timeline

Client Advisor

Louis Vuitton Yorkdale
09.2022 - 09.2023

Beauty Advisor

nordstrom Yorkdale
09.2021 - 08.2022

Sales Associate

Kate Spade New York
12.2018 - 04.2020

VIP Account Manager

Si Chuan TaiYi Medical Ltd.
03.2011 - 05.2017

Certificate - Fundamentals of Luxury Marketing

Inside LVMH

Some College (No Degree) - Language Training Academic

Seneca College

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Nikita Yang