Lara Rossi
San Jose
Summary
Luxury Retail Professional experienced in category performance, sales analytics, inventory management, and CRM initiatives within luxury fashion brands. Delivered impactful insights through KPI analysis and assortment support, enhancing omni-channel storytelling. Committed to driving sustainability and leveraging data for informed decision-making.
Overview
5
5
years of professional experience
Work History
Client Advisor
Isabel Marant
Madrid
2024.10 - 2026.01
- Analyzed daily and weekly sales KPIs to identify product trends, guiding real-time merchandising and storytelling decisions.
- Leveraged CRM data to understand customer behavior, enhancing targeted engagement strategies.
- Translated product performance insights into actionable recommendations for improving customer engagement and conversion.
- Communicated customer preferences and product trends to leadership, aligning merchandising and marketing efforts.
Client Advisor
Valentino
Marbella
2024.04 - 2024.10
- Delivered personalized client experiences while driving sales across multiple product categories in a fast-paced luxury environment.
- Utilized CRM insights and purchase behavior to support retention and targeted outreach strategies.
- Supported product positioning by aligning client preferences with current trends and brand storytelling.
Receptionist
BMW
Marbella
2023.10 - 2024.04
- Served as primary contact for client inquiries and communications, ensuring timely responses and support.
- Managed visitor reception, multi-line phone systems, and appointment scheduling while overseeing administrative tasks like mail distribution and data entry to maintain organized front desk operations.
Client Advisor
Dolce & Gabbana
Marbella
2023.06 - 2023.06
- Led personalized styling sessions, curating trend-driven looks aligned with client preferences and seasonal narratives.
- Applied deep product knowledge and trend awareness to create compelling, story-driven selling experiences.
- Leveraged CRM insights to strengthen client relationships and drive repeat engagement.
Personal Assistant
InGroupe Executive
Online
2020.09 - 2023.06
- Delivered personalized administrative, clerical, and logistical support to high-level executive at InGroupe, ensuring seamless operations.
- Coordinated complex calendars, arranged travel, managed correspondence, and executed personal errands to optimize executive's time.
Education
Bachelor of Arts - Business Administration
Global Business School Barcelona
Barcelona2024-07
Course - Digital Marketing & Data Analytics
London School of Economics
Online2026-03
Skills
- CRM data interpretation
- Data analysis
- Market research
- Digital storytelling & brand positioning
- Merchandising & product skills
- Business & analytical skills
- Effective communication
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Client Advisor
Isabel Marant
2024.10 - 2026.01
Client Advisor
Valentino
2024.04 - 2024.10
Receptionist
BMW
2023.10 - 2024.04
Client Advisor
Dolce & Gabbana
2023.06 - 2023.06
Personal Assistant
InGroupe Executive
2020.09 - 2023.06
Bachelor of Arts - Business Administration
Global Business School Barcelona
Course - Digital Marketing & Data Analytics
London School of Economics