Summary
Overview
Work History
Education
Skills
Timeline
Volunteer Work
Research at University of California, Irvine
Intern
Nika Balalaei Someh Saraei

Nika Balalaei Someh Saraei

Irvine,CA

Summary

Highly motivated and dedicated individual with 2 years of experience in administrative support and customer service as a Secretary at Irvine Valley College. Proficient in setting appointments, providing exceptional customer service, and working efficiently with Zoom, Word, Excel, Outlook, Google Docs, and Google Drive. Passionate about contributing to an educational environment and eager to be more involved with the University of California, Irvine, campus.

Overview

2
2
years of professional experience

Work History

Secretary

Writing Center At Irvine Valley College
08.2021 - 05.2023
  • Answered multi-line phone system, zoom meetings and enthusiastically greeted callers.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained daily report documents, memos, and invoices.
  • Entered data into the system with updated information to keep records current.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Offered technical support and troubleshot issues to enhance office productivity.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.

Dasher

DoorDash
07.2021 - 04.2023
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Maintained accurate documentation of delivery logs and order information to enable tracking history and maintain accurate records.

Education

Bachelor of Science - Biology

University of California, Irvine
Irvine, CA
06.2025

Associate of Science - Biology

Irvine Valley College
Irvine, CA
05.2023

Skills

  • Microsoft Office Proficiency
  • Bilingual: Farsi and English
  • Administrative Duties
  • Keyboarding Skills
  • Time Management
  • Organization

Timeline

Secretary

Writing Center At Irvine Valley College
08.2021 - 05.2023

Dasher

DoorDash
07.2021 - 04.2023

Bachelor of Science - Biology

University of California, Irvine

Associate of Science - Biology

Irvine Valley College

Volunteer Work

Cope Health Scholar 

Aug 2021 - Present

  • Volunteer program partnered with Kaiser Permanente, Irvine.
  • Provides students and interested individuals with opportunities to work in hospital environments and support the community, staff, and patients.
  • Tasks include assisting patients with patience, offering drinks/water, keeping them company through conversations, and walking with patients when permitted.
  • Completed 360 hours as a COPE Scholar and continues to volunteer 4 hours per week.


Hospice

Oct 2021 - Present

  • Hospice Program provides a caring environment for individuals with a life expectancy of 6 months or less.
  • Ensure happiness for patients through enjoyable activities tailored to their preferences.
  • Created personalized posters using the patient's name, date of birth, favorites (song, holiday), and other personalized information to bring smiles.


Red Cross

Jun 2023 - Present

  • Recently started volunteering at Red Cross for blood collection support.
  • Greet and sign in blood donors, ensuring smooth appointments and positive experiences.
  • Responsible for providing snacks and drinks to those in need during the donation process.


Azimieh Dental

Jun 2021 - Aug 2021

  • Azimieh's Dental Clinic offers dental care by dentists in Karaj, Iran.
  • Assisted people, observed dentistry procedures, and learned about dental practices.
  • Managed intake forms and handed dental appliances to dentists.



Research at University of California, Irvine

May 2023 - Present

  • The research focus is to investigate molecular processes of aging in age-related eye and brain diseases.
  • Actively involved in age-related eye research using mouse models and conducting research techniques like Electroretinograms (ERG)
  • Performed comprehensive data analysis using Excel and various specialized programs and regularly participated in group discussions with the research team to share findings and insights.
  • Currently dedicating 10 to 12 hours per week, with plans to lessen hours during the school year.
Nika Balalaei Someh Saraei