Summary
Overview
Work History
Education
Skills
Intrest
Timeline
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Nihar Mehta

London,ON

Summary

Dedicated operations professional with over 5 years of experience driving efficient, cost-effective organizational processes. Skilled communicator and motivator capable of leading cross-functional teams to achieve strategic objectives. I have a proven track record of enhancing customer satisfaction through improved procedures and service delivery. I am committed to leveraging leadership abilities, problem-solving skills, and a results-oriented approach to contribute to organisational growth and success.

Overview

7
7
years of professional experience

Work History

Operations Associate

SHALOM VISA CONSULTANCY
09.2020 - 08.2022
  • Ensured all operations are carried out in an appropriate, cost-effective way
  • Followed operational management systems, processes, and best practices
  • Reviewed key metrics to ensure targets were met
  • Worked closely with the operations head and management team.

Operations Officer/Customer Service

VFS GLOBAL SERVICES PVT LTD
12.2016 - 12.2019
  • Handled day-to-day activities and customer queries at the visa application centre
  • Maintained a high level of customer satisfaction by enhancing procedure and cost-effectiveness
  • Maintained record of all application data and ensure complete work within the turnaround time
  • Prepare reports and send them to higher authorities daily
  • Processed all administration and logistics of passport delivery to consulate and applicant
  • Handled cash and bank-related transactions.

Line Cook

Pur And Simple
04.2023 - Current
  • Prepared multiple orders simultaneously during peak periods with a high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.

Cashier

Food Basics
06.2023 - Current
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Education

LLB (2018) (Bachelors Degree) -

Maneklal Nanavati Law College

Business Management (Post Graduate Certificate) -

Fanshawe College
08.2024

Bachelor's In Commerce (Bachelors Degree) -

R.H.Patel College
01.2015

Skills

  • Communicator
  • Motivator
  • Leadership Quality
  • Multi-Tasker
  • Result Oriented
  • Optimist
  • PowerPoint

Intrest

Hockey Player from 2006-2016 has played at the national level.

Timeline

Cashier

Food Basics
06.2023 - Current

Line Cook

Pur And Simple
04.2023 - Current

Operations Associate

SHALOM VISA CONSULTANCY
09.2020 - 08.2022

Operations Officer/Customer Service

VFS GLOBAL SERVICES PVT LTD
12.2016 - 12.2019

LLB (2018) (Bachelors Degree) -

Maneklal Nanavati Law College

Business Management (Post Graduate Certificate) -

Fanshawe College

Bachelor's In Commerce (Bachelors Degree) -

R.H.Patel College

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Nihar Mehta