Nicole Rose
Mather
Summary
Dynamic professional with a proven track record at Costco, excelling in membership processing and customer service. Skilled in data entry and effective communication, I enhance team collaboration and streamline workflows. Recognized for improving member experience. I bring strong problem-solving abilities and a commitment to operational excellence.
Overview
5
5
years of professional experience
Work History
Membership Clerk
Costco
06.2025 - Current
- Processed membership applications efficiently, ensuring accuracy and timely approvals.
- Assisted members with inquiries, providing exceptional customer service and support.
- Maintained organized membership records using company-specific database systems.
- Collaborated with team members to improve workflow and enhance member experience.
Crew Trainer
McDonald's
12.2021 - 06.2025
- Collaborated with team members to streamline order processing during peak hours.
- Monitored inventory levels and alerted management for timely restocking of supplies.
- Contributed to maintaining a positive work environment through teamwork and support initiatives.
Crew Member
Sourdough & Co
03.2021 - 12.2021
- Trained new crew members on food preparation and safety protocols.
- Assisted in developing training materials to enhance staff onboarding experience.
- Ensured compliance with health and safety regulations during daily operations.
- Facilitated team meetings to discuss operational improvements and best practices.
Education
High School Diploma -
Cordova High School
Rancho Cordova, CA No Degree -
Unitek College
Sacramento, CASkills
- Data entry proficiency
- Cash handling experience
- Microsoft office expertise
- Membership processing
- Teamwork
- Customer service
- Problem-solving
- Teamwork and collaboration
- Time management
- Multitasking
- Active listening
- Effective communication
Timeline
Membership Clerk
Costco
06.2025 - Current
Crew Trainer
McDonald's
12.2021 - 06.2025
Crew Member
Sourdough & Co
03.2021 - 12.2021
High School Diploma -
Cordova High School
No Degree -
Unitek College