Jasmin Alvarado-Zazueta
Spring Valley,CA
Summary
Dynamic professional with a proven track record at Boys and Girls Club of Greater San Diego, excelling in data entry and customer service. Recognized for enhancing member engagement through creative problem-solving and effective communication. A reliable team player committed to continuous improvement and fostering a collaborative environment. Goal-oriented, motivated, and results-focused individual successful at achieving promising results.
Overview
7
7
years of professional experience
Work History
Membership Clerk
Boys And Girls Club Of Greater San Diego
06.2023 - Current
- Process new memberships and renewals efficiently, ensuring accurate data entry in membership database.
- Assist with managing staff; creating schedules, enforcing Club policies and rules, fostering a united team environment.
- Coordinating member events and activities, enhancing engagement and community involvement.
- Maintaining and updating membership records, improving accuracy and accessibility of information.
- Responding to member inquiries promptly, providing exceptional customer service and support.
Office of Juvenile Justice& Delinquency Prevention
Boys And Girls Club Of Greater San Diego
06.2023 - Current
- Assist selected Club members (mentees) in setting and achieving goals for their development.
- Meet with mentees to provide emotional support and conflict resolution.
- Monitor and document weekly/monthly progression of mentees' goals.
- Complete detailed confidential paperwork regarding meetings and mentees' interactions with other members of the Club.
Receptionist Administrator
AutoFix
06.2020 - Current
- Manage calendars, schedule meetings and coordinate vehicle parts pick ups, delivery and inventory.
- Manage front desk operations, ensuring efficient handling of incoming calls and visitor inquiries.
- Streamline office operations by implementing new filing systems and enhancing document retrieval processes.
- Develop and maintain effective communication channels between departments to support all staff.
- Resolve client issues promptly, enhancing customer satisfaction and loyalty through effective service.
College Athlete
New England College
08.2018 - 05.2023
- Demonstrated commitment and responsibility towards fellow players and coaches through genuine respect and dedication to the sport.
- Exercised strong leadership skills as team captain and practiced self-discipline on and off field.
- Communicated with diverse group of fellow athletes, coaches, and game officials to maintain positivity and good sportsmanship.
Education
Master of Science - Law Enforcement Intelligence & Analysis
Michigan State University
East Lansing, MI05-2027
Bachelor of Arts - Criminal Justice
New England College
Henniker, NH05-2023
Skills
- Data entry proficiency
- Creative problem-solving abilities
- Discipline and integrity
- Enthusiastic team player
- Multitasking abilities
- Reliability
- Excellent communication
- Microsoft Office expertise
- Adaptability and flexibility
- Continuous improvement
- De-escalation
- Training and mentoring
Languages
Spanish
Native or Bilingual
Awards
- 2025 Rock Star Award Recipient - Awarded at BGC's awards event for going above and beyond for the youth at Ron Roberts Family Branch
Timeline
Membership Clerk
Boys And Girls Club Of Greater San Diego
06.2023 - Current
Office of Juvenile Justice& Delinquency Prevention
Boys And Girls Club Of Greater San Diego
06.2023 - Current
Receptionist Administrator
AutoFix
06.2020 - Current
College Athlete
New England College
08.2018 - 05.2023
Master of Science - Law Enforcement Intelligence & Analysis
Michigan State University
Bachelor of Arts - Criminal Justice
New England College