Hi, I’m
Nicky DCunha
Toronto,CA
Summary
Well-organized Human Resources professional bringing 10 years of superior performance in fast-paced HR environments. Communicative and decisive with focus on improving and retaining quality in HR administration, payroll and recruiting.
Overview
12
years of professional experience
1
Certification
Work History
Stephen Thomas Ltd
Senior HR Coordinator
10.2022 - Current
Job overview
- Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities with an increased retention rate of 25%.
- Assisted with the recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in the interview process and drafting offer letters.
- Reviewed human resources paperwork for accuracy and completeness.
- Maintained human resources information system and kept employee files up to-date and accurate.
- Completed employee employment verifications and unemployment paperwork prior to hire or termination.
- Completed background and reference checks to facilitate the hiring and onboarding of employees.
- Contributed to the development and maintenance of personnel policies to streamline and standardize procedures.
- Conducted new employee onboarding and provided ongoing orientation training.
- Supported employee relations, cultivating retention with awelcoming and inclusive work culture.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
- Worked with senior leadership to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Instructed senior leaders on appropriate employee corrective steps.
- Reduced process gaps while supervising employees to achieve optimal productivity.
- Distributed employee engagement surveys to identify areas of improvement.
- Created and implemented forward-thinking initiatives to improve employee engagement.
Central Toronto Youth Services (CTYS)
HR Manager (Contract)
02.2023 - 04.2023
Job overview
- Strategized workforce development, implemented impactful HR practices, and ensured legal compliance.
- Wrote, developed and delivered successful presentations and facilitated training to individuals and groups.
- Contributed to business and HR functions by identifying, prioritizing and building organizational capabilities, behaviors, structures and processes.
- Impacted enterprise performance via organizational transformation, enhanced personnel engagement and effective alignment of HR strategy with business goals.
Seal Swimming
HR Manager (Contract)
08.2022 - 10.2022
Job overview
- Managed end-to-end recruitment, onboarding, offboarding, and HRIS maintenance
- Processed payroll, handled employee relations, and contributed to policy development
- Strategized workforce development, implemented impactful HR practices, and ensured legal compliance.
PeopleScout
MSP PROGRAM CONSULTANT
05.2021 - 08.2022
Job overview
- Provided operations support to the MSP division, contributing to client sponsor calls, talent acquisition, and workforce trends
- Managed tactical relations with suppliers and ensured compliance with health and safety standards
- Encouraged collaboration and growth among team members.
Hays Talent Solution
MANAGEMENT INFORMATION (MI) ANALYST
05.2018 - 12.2019
Job overview
- Collected, cleansed, and analyzed data for internal and external stakeholders
- Developed visually impactful dashboards for data reporting and recommended system improvements
- Assisted in identifying capabilities and processes for continuous improvement.
IBM Kenexa
HSBC REGIONAL RESOURCING COORDINATOR - COUNTRIES
06.2015 - 06.2017
Job overview
- Facilitated timely recruitment processes across multiple countries
- Built strong working relationships, posted job adverts, and maintained accurate internal systems
- Administered resourcing-related documentation and proposed changes for improved service.
PwC
HUMAN CAPITAL (HC) - OPERATIONS OFFICER
06.2012 - 05.2013
Job overview
- Managed end-to-end recruitment process, including sourcing, screening, and interviewing candidates
- Administered HR functions such as payroll and compliance
- Ensured compliance with Board policies and procedures regarding replacement of staff
- Developed and maintained an automated records management process for new hires
- Collaborated with other departments to facilitate the onboarding process for new hires
- Generated reports and metrics to track recruitment effectiveness and time-to-fill.
Education
Canadian University of DubaiDubai, UAE
BBA
04.2015
Skills
- Strategic HR Planning
- Diversity and Inclusion
- Recruitment and selection
- Talent Acquisition
- Employment law knowledge
- Employee Engagement Strategies
- Benefits Administration
- Onboarding and Orientation
- Performance Evaluation
- Recruiting
- Training development
- Report Generation
Certification
- Associate Professional Human Resources Certification (aPHR Certification), HRCI - June 2024
- Gender Analytics: Gender Equity through Inclusive Design Specialization
University of Toronto (UofT) -Mar 2024 - The Arts and Science of Relationships: Understanding Human Needs, UofT - Jan 2024
Languages
French
Limited Working
Hindi
Native or Bilingual
Spanish
Elementary
Danish
Limited Working
Timeline
HR Manager (Contract)
Central Toronto Youth Services (CTYS)
02.2023 - 04.2023
Senior HR Coordinator
Stephen Thomas Ltd
10.2022 - Current
HR Manager (Contract)
Seal Swimming
08.2022 - 10.2022
MSP PROGRAM CONSULTANT
PeopleScout
05.2021 - 08.2022
MANAGEMENT INFORMATION (MI) ANALYST
Hays Talent Solution
05.2018 - 12.2019
HSBC REGIONAL RESOURCING COORDINATOR - COUNTRIES
IBM Kenexa
06.2015 - 06.2017
HUMAN CAPITAL (HC) - OPERATIONS OFFICER
PwC
06.2012 - 05.2013
Canadian University of Dubai
BBA
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