Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Interests
Timeline
Employment Summary
Training Conducted
Others
Current Role Description
Multiple Location Exposure in TCS
Training
Awards
Generic

TREESA GRACE THOMAS

Toronto,Canada

Summary

Brings in over 18 years of Global HR experience. Currently working as HR BP for TCS Canada since Dec 2021. Varied exposure in multiple HR streams primarily in Workforce Management,Talent engagement and Talent Management. My key attributes are collaboration, result orientation, stakeholder management and learning.

HR professional with solid background in driving strategic HR initiatives and optimizing workforce efficiency. Known for fostering collaboration and achieving tangible results, adaptable to changing organizational needs. Proficient in employee engagement and performance management, with focus on building strong team dynamics.

Overview

18
18
years of professional experience
1
1
Certification

Work History

HR Business Partner

TCS
12.2021 - Current
  • Brings in over 18 years of HR experience and is presently working as HR BP for onsite Geography TCS Canada since Dec 2021.
  • Managed conflict resolution processes to maintain a positive work environment and resolve employee disputes effectively.
  • Partnered with legal counsel to ensure compliance with employment regulations, reducing potential liability risks for the organization.
  • Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues and prepared position statements for EEOC.
  • Facilitated communication between employees and management by conducting regular feedback sessions and addressing concerns proactively.
  • Championed change management efforts during company restructures, minimizing disruption to employees and maintaining morale during transitions.
  • Implemented succession planning strategies, ensuring leadership continuity and employee growth opportunities within the organization.
  • Collaborated with senior management to align HR initiatives with organizational goals.
  • Created a strong employer brand by promoting company values and showcasing positive work culture both internally and externally.
  • Developed metrics-driven performance appraisal systems, enabling objective evaluation of employee performance and identification of areas for improvement or growth opportunities.
  • Enhanced employee satisfaction by implementing innovative HR strategies and policies.
  • Maintained confidential nature of employee and company proprietary and privileged information used or observed in course of performing job duties.
  • Varied exposure in multiple HR streams with my initial 8 years spanning in Talent engagement & Talent Management and 6 years in Staffing & Workforce management.
  • My key attributes are excellent collaboration, result orientation, stakeholder management and learning. I am instrumental in designing & deploying engagement initiatives for employees, conceptualizing & driving corporate sustainability initiatives, partnering with business in strategic staffing across geographies to achieve the desired outcome.
  • My work areas/functions majorly are:
  • Resource Management
  • Talent Management
  • Talent Engagement
  • Maitree /Diversity & Inclusion
  • Employee Welfare
  • Induction

Workforce Management Lead

TCS
09.2017 - 11.2021
  • Able to attain YOY head count growth rate of 12% during this period. I led staffing for the region and owned end to end staffing for few business units. Developed strong command on staffing strategies with sound understanding on business operational parameters and business life cycle. Demonstrates excellent networking skills with business leaders. Drives associate engagement initiatives for the region to create RMG process awareness amongst associates. Demonstrates stakeholder/vendor management skills.
  • Contribution in Corporate Initiatives:
  • Developed functional and business knowledge and collaborated in CFTs/Corporate initiatives. User Interviews shared for Digital profile2.0 and PRM Revamping.
  • Analyses Aging Unallocated data for overall TCS and prepares dashboards and participates in organisational reviews.
  • RMG Branding Team member and supports and coordinates multiple Townhalls hoisted by RMG.
  • Concept and program management of BRighT – engagement initiative for RMGians
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Workforce Management Head for Business Unit

TCS
05.2015 - 08.2017
  • Instrumental in leading the strategic growth of Utilities in collaboration with stakeholders in Delivery, Operations, Presales, Sales, Finance. The unit witnessed WON addition of 3808 and crossed 10k with multiple new wins across geographies. Developed good understanding on sales cycle, business models and staffing strategies.
  • Delivers Workforce Plan/Visa plan for the unit and works hand in hand with multiple horizontal delivery partners/sub units across geographies to derive this. Holds experience in closely working with onsite counterparts (US/UK/Europe/Anz RMG) and delivery team on major ramp ups.
  • Pulse ASI for RMG ASI saw an increase of 8.32 and Utilities was holding the 4th highest ASI IOU wise in TCS.

Regional TMO

TCS
04.2012 - 04.2015
  • This additional responsibility gave way to develop good understanding on Talent management process and policies. Drive compliance w.r.t appraisal process for the branch. Derive analytics to identify focus/pain areas to develop suitable interventions. Responsible for accurate MIS reports, TM analytics and facilitation of customized TM awareness workshops/floor walks for the region.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

HR Business Partner -Lead

TCS
12.2011 - 04.2015
  • Conceptualize and drives engagement initiatives/ interventions for the Business unit in alignment with leadership. Instrumental in creating process/policy awareness amongst over 2000 associates. Active involvement in attending to associate queries and grievance closures. Effective deployment of retention initiatives. Participated in Customer audits thus ensuring compliance.
  • Crafted trainee integration program for the branch to achieve smooth orientation for trainees from ILP to business. Customised Account Specific Soft skill enhancement programs rolled out as part of client specific need based interventions.

Away From Work - Maternity Break

TCS
04.2011 - 11.2011

Parenting phase

HR Generalist

TCS
05.2007 - 03.2011
  • Owns integrations of new joiners and their smooth transition from college to corporate. This includes effective induction and orientation through ILP. Managed ILP offsite centers in Coimbatore, Hyderabad, Bhubaneshwar, Noida and Ahmedabad.
  • Championing “Maitree” engagement activities which serve as a platform for associates to pursue and nurture passions in other areas of interest. Had the opportunity to pilot many firsts under the umbrella of Maitree like Summer Camp. Introduced Maitree Champs concept and Account wise Branch Score Card for Engagement events. Introduced CS club to the branch which still is a part of the Branch Maitree Club at Kochi. Demonstrated excellent stakeholder management and Vendor management skills which was the key reason for the success of all events.
  • Received award for the outstanding performance as small branch under Environmental initiatives category.
  • Diversity and Inclusion lead
  • Initiatives under erstwhile DAWN to promote and create awareness on Diversity and Inclusion for the branch. This include reorientation, mentoring for women associates who are returning after long leave and “Be Inspired” sessions by eminent personalities.
  • Facilitation of campus and Off campus recruitment for colleges from South Kerala in coordination with TAG team Chennai and ensure smooth on boarding process. Recruitment of experienced professionals and ensure Integration of Experienced Professionals into TCS family.
  • Ensure smooth completion of Separation formalities for associates and effective handling of queries related to Settlements.

Education

Master of Business Administration - Human Resources and Marketing

DC School of Management And Technology
India
05.2007

Bachelor of Technology - Computer Science and Engineering

College of Engineering, Trikaripur - CUSAT
India
04.2005

Skills

  • Innovation & Creativity
  • Presentation Skill
  • Agile Way of Working
  • Improving Financial Acumen
  • Employee Engagement
  • Negotiation Skill
  • Team Skill
  • Digital : DevOps
  • Coaching
  • RMG Staffing Process Management
  • Business Acumen
  • Change Management
  • Digital : Design Thinking
  • Digital : Cloud Computing (General)
  • Storytelling
  • Organizing & Planning
  • Continual Learning
  • Compliance : Data Privacy
  • Communication
  • Articulation
  • Organizational Awareness
  • Problem Solving
  • Compliance: Data Privacy
  • Resource Management
  • Talent management
  • Organizational culture
  • Stakeholder management
  • HR technology
  • Global HR experience
  • Workforce planning
  • HR analytics
  • Performance appraisals
  • Succession planning
  • Exit interviews
  • Employee engagement
  • Relocation assistance
  • Data analytics
  • Employee retention
  • Coaching leadership
  • Strategic planning
  • Grievance handling
  • Work culture enhancement
  • Talent management strategy
  • Planning policy integrations
  • Improving employee engagement
  • Workforce diversity
  • Recruitment and hiring
  • Relationship building
  • Exit interviews and processes
  • Operations management
  • Data and trends analysis
  • Human resources department processes

Accomplishments

· Conceptualized and Deployed CS Initiative on Conversational English learning program for support staff at ILP Trivandrum which won recognition from Mrs. Mala Ramadorai during her visit in 2010.

· Recognised for highest volunteering contribution in “Environmental Initiatives” in TCS-Maitree activities under Small Branch (India) Category in 2012.

· Program Management – Corporate Fit4Life challenge (Fit4Life initiative) at Kochi in 2014 and 2015 which witnessed close to 2k participants.

· TCS Kerala wins “Best Performing Branch” award during Blitz 2019.

· Headed Workforce management for erstwhile Utilities spearheading growth with 3808 net won additions during 2015- 2017.

· Received Certificate of Appreciation from CHRO for conceptualizing and deploying BRighT Initiative – engagement program for RMGians in FY 21.

· Fit4Life lead : Instrumental in initiating Fit4Life in TCS Canada , forming Fit4Life core team and organising first post covid event -Badminton Tournament for the geography .

· Geography spoc for BFSI BG : Driven Manager orientation session across BFSI accounts covering over 300 associates with 75% in person sessions.

HR BP : Drives customized and focused engagement initiatives under Engagement with Purpose.Stevie Awards 2023 -Bronze award winner as Engagement/Happiness team of the year

Languages

English
Professional Working
Hindi
Limited Working

Certification

  • LBC : Workplace Coach Coach Education Foundation Curricula 02 Aug 2023
  • Leadership : Silver certificate for mentoring 02 Aug 2022
  • Project Synthesis Appreciation Certificate 29-Feb-2021
  • Design Thinking Program Foundation Certification 30-Nov-2020
  • Digital : Design Thinking Foundation 30-Nov-2020
  • Process : Agile Way of Working Foundation 06-Dec-2018
  • Leadership : Stories Worth Articulating Certification 28-Oct-2020
  • Functional : Digital Technology Appreciation_Awareness Program Curriculum 02-Dec-2020
  • HR : TCS Certification Program Employment Laws For IT Industry 13-May-2017
  • Certification Program for Enquiry Officer and Management Representatives 19-Oct-2018

Interests

  • Passionate about balancing physical health with mental and emotional wellness
  • I am passionate about running and has completed full and half marathons

Timeline

HR Business Partner

TCS
12.2021 - Current

Workforce Management Lead

TCS
09.2017 - 11.2021

Workforce Management Head for Business Unit

TCS
05.2015 - 08.2017

Regional TMO

TCS
04.2012 - 04.2015

HR Business Partner -Lead

TCS
12.2011 - 04.2015

Away From Work - Maternity Break

TCS
04.2011 - 11.2011

HR Generalist

TCS
05.2007 - 03.2011

Master of Business Administration - Human Resources and Marketing

DC School of Management And Technology

Bachelor of Technology - Computer Science and Engineering

College of Engineering, Trikaripur - CUSAT

Employment Summary

  • Dec 2021- till date TATA Consultancy Services Canada HR Business Partner
  • Sep 2017 – Nov 2021 TATA Consultancy Services Regional Lead RMG(availed 3 months leave for maternity and rejoined in same function)
  • May 2015-Aug 2017 TATA Consultancy Services Unit RMG Head
  • April 2012-April 2015 TATA Consultancy Services Regional TMO & BU HR Lead
  • Dec 2011 – April 2015 TATA Consultancy Services Regional BU HR Lead
  • April 2011 – Nov 2011 Leave owing to maternity
  • Jan 2008-March 2011 TATA Consultancy Services Regional Maitree and D&I lead
  • April 2008-May 2010 TATA Consultancy Services Separation Officer
  • Jan 2008-Oct 2009 TATA Consultancy Services TAG lead
  • May 2007 – May 2009 TATA Consultancy Services ILP HR/Induction Owner

Training Conducted

  • The Concept of Workforce Planning – Maxim 2018 Dec 2018
  • RMG Induction for new Joiners Sep 2017- till date
  • Propel sessions 2012-2015
  • Appraiser and Appraisee Workshops 2012-2015
  • Policy Awareness Sessions 2012-2015

Others

  • Participated in NHRD Thought paper contest on the theme – “The next wave of Excellence in Future of Work”.
  • Guest Speaker -Alumnus DCSMAT Vagamon
  • 2018-19

Current Role Description

  • HR Business Partner for TCS Canada:
  • As HR Business Partner, primarily responsible to effectively deploy processes, create awareness on organizational policy and bring in compliance on geography specific guidelines for over 950 associates.
  • Demonstrates excellent stakeholder management and networking skills with business leaders.
  • Drives customized and focused associate engagement initiatives for the accounts leveraging organizational systems and metrics.
  • Enables and participates in driving various CSR and DEI initiatives in the geography by collaborating with respective process owners.
  • Contribution in Geography Initiatives:
  • As Fit4Life lead for the geography, organized first post covid event for the geography at Toronto under the branding of TCS Fit4Life. The event was well received and this was organized by the core Fit4Life team.Event was well received and received participation and support from leadership.
  • As Geography spoc for BFSI, collaborate and work with BFSI leadership in driving multiple initiatives as One TCS. Driven Manager orientation sessions across BFSI accounts covering over 300 associates with 75% in person sessions.
  • Partnered with TCS Toronto Waterfront Marathon 2023 organising team and supported in organizing pre-marathon engagement initiatives for the associates.

Multiple Location Exposure in TCS

  • TCS Canada-
  • HR Business partner
  • TCS Kochi –
  • Regional RMG Lead
  • Utilities ISU RMG Head
  • Regional Talent Management Officer
  • Regional HR for Business Unit
  • Branch Maitree Lead and D & I Lead
  • TCS Trivandrum-
  • Branch Maitree Lead and D&I Lead
  • ILP HR
  • Separation Officer
  • Branch TAG spoc-Campus & EP
  • Induction Owner

Training

  • Leader as Coach-LeaD : Diversity & Inclusion at TCS vILT July 2023
  • HR : North America - Manager and Law April 2023
  • Gender Intelligence-LeaD : Diversity & Inclusion at TCS vILT March 2023
  • Workforce integration-LeaD : Diversity & Inclusion at TCS vILT Feb 2023
  • Leader as Coach-Leader as Coach-LeaD : Diversity & Inclusion at TCS vILT Jan 2023
  • Growth Mindset : Inclusive Feedback vILT Jan 2023
  • Diversity Basics-LeaD : Diversity & Inclusion at TCS vILT Dec 2022
  • Ontario Province Compliance Training July 2022
  • Leadership : Workplace Coach Coach Education Foundation vILT June 2022
  • HR : Talent Transformation - Basic EO vILT May 2022
  • Cross-Culture Sensitization : Walking the Culture Bridge ILT/vILT Feb 2022
  • Leadership : Quest to Mindset_L1 vILT 30-Aug-21
  • Leadership : Wings 2 Stories Worth Articulating_vILT 24-Aug-21
  • Cross-Culture Sensitization : Walking the Culture Bridge ILT/vILT 10-Aug-21
  • Webinar : How NLP Can Help You Decode Behavior_vILT 28-Jul-21
  • Project Synthesis - Graduation-LeaD : Diversity & Inclusion at TCS vILT 09-Feb-21
  • RMG Leadership Connect-RMG Leadership Connect Systems for Staffing 03-Feb-21
  • Systems Thinking-LeaD : Diversity & Inclusion at TCS vILT 01-Feb-21
  • Lean in Diversity-Lean in Diversity-LeaD : Diversity & Inclusion at TCS vILT 27-Jan-21
  • Gender Intelligence-Gender Intelligence-Gender Intelligence-LeaD : Diversity & Inclusion at TCS vILT 19-Jan-21
  • Gender Intelligence-LeaD : Diversity & Inclusion at TCS vILT 18-Jan-21
  • CommunicatingAcrossComplexity-LeaD : Diversity & Inclusion at TCS vILT 11-Jan-21
  • RMG Leadership Connect-Knowledge Transition Program - Functional - ILT/Virtual ILT 06-Jan-21
  • Wisdom of Paradox-LeaD : Diversity & Inclusion at TCS vILT 04-Jan-21
  • Power Intelligence-LeaD : Diversity & Inclusion at TCS vILT 14-Dec-20
  • Neuroscience of Leadership-Neuroscience of Leadership-Neuroscience of Leadership-LeaD : Diversity & Inclusion at TCS vILT 07-Dec-20
  • Leader as Coach & Mentor-LeaD : Diversity & Inclusion at TCS vILT 30-Nov-20
  • Auditor workshop for HR-Auditor workshop for HR-Knowledge Transition Program - Functional - ILT/Virtual ILT 26-Nov-20
  • HR Auditors Training-HR Auditors Training-Knowledge Transition Program - Process - ILT/Virtual ILT/iON LX Async 25-Nov-20
  • Diversity of the Mind-Diversity of the Mind-LeaD : Diversity & Inclusion at TCS vILT 23-Nov-20
  • Leadership in Diversity-LeaD : Diversity & Inclusion at TCS vILT 17-Nov-20
  • HR : Digital SME Connect 4_Design Thinking _E0_vILT 30-Nov-20
  • Leadership : Stories Worth Articulating_Enrollment_vILT 26-Oct-20
  • HR : Digital SMEConnect 1_Orientation _E0_vILT 30-Nov-20
  • HR : Digital SMEConnect 2-AI & Data Science Overview_E0_vILT 30-Nov-20
  • HR- SME Connect-HR : Business & Tech Overview for TAG_ILIT / 30-Jun-20
  • HR: CSR-InHouse: SME Connect 31-May-20
  • Global Statutory Compliance-InHouse: SME Connect 08-May-20
  • CLI : AoA Masterclass - Listening to deal with difficult stakeholders ILT/vILT 03-Feb-20
  • Inclusive Re-allocation-LeaD : Diversity & Inclusion at TCS vILT 05-Nov-19
  • LDP : Coaching_L2_vILT 22-May-19
  • HR : TCS Cares_ILT/vILT 16-Jan-19
  • Process : GDPR_E1_ILT/vILT 16-Jan-19
  • Psychometric Tools and Assessments Workshop_ILT/vILT 09-Jan-19
  • Business HR : TCS Certified HR Business Partner_ILIT_E1 08-Dec-18
  • HR : People Analytics Program_vILT 19-Nov-18
  • HR : Program for Enquiry Officer and Management Representatives_vILT 08-Oct-18
  • Process : GDPR_E1_ILT/vILT 21-May-18
  • Managing Performance and Sharing Feedback 08-Dec-17
  • NHRDN 4th Indian Management Si-Knowledge Transition Program - Functional - ILT/Virtual ILT 23-Sep-17
  • Data Privacy Orientation- HR-Knowledge Transition Program - Process - ILT/Virtual ILT 16-Feb-17
  • Agile for HR-Global-Knowledge Transition Program - Process - ILT/Virtual ILT 16-Sep-16
  • PIT-SSG-iWMS Demo on Webex-Knowledge Transition Program - Technical - ILT/Virtual ILT 06-Sep-16
  • Pragati - Agile Methodology - ILT 18-Feb-15
  • Diversity and Inclusion Module for Managers - ILT/Virtual ILT 17-Jun-14
  • Power Messaging - Workshop [Competitive Messaging Workshop - CVT or LDP-Competitive Messaging Workshop] - ILT 17-May-13
  • Team Alignment - ILT 25-Apr-13
  • Corp TAG: Interviewing Skills for Recruitment - ILT 17-Jan-13
  • Advanced Presentation Skills - ILT 14-Jan-11
  • PROPEL - Workshop for PROPELers [ PROPEL TTT Workshop ] 09-Nov-10
  • LDP: Diversity Management - ILT 08-Apr-10
  • Performance Appraisal: Self Evaluation Workshop - ILT 18-Feb-10

Awards

Conceptualized and Deployed CS Initiative on Conversational English learning program for support staff at ILP Trivandrum which won recognition from Mrs. Mala Ramadorai during her visit in 2010., Recognised for highest volunteering contribution in “Environmental Initiatives” in TCS-Maitree activities under Small Branch (India) Category in 2012., Program Management – Corporate Fit4Life challenge (Fit4Life initiative) at Kochi in 2014 and 2015 which witnessed close to 2k participants., TCS Kerala wins “Best Performing Branch” award during Blitz 2019., Headed Workforce management for erstwhile Utilities spearheading growth with 3808 net won additions during 2015- 2017., Received Certificate of Appreciation from CHRO for conceptualizing and deploying BRighT Initiative – engagement program for RMGians in FY 21.

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