Nicholas Richard
Rogersville,NB
Summary
Experienced support worker prepared for role in personal assistance. Skilled in providing compassionate care, managing daily tasks, and ensuring clients' well-being. Strong focus on team collaboration, adaptability, and achieving results. Reliable and capable of responding to changing needs, with expertise in communication, problem-solving, and empathy.
Overview
14
14
years of professional experience
Work History
Personal Support Worker
Foyer Assomption
10.2019 - Current
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
- Developed trust-based relationships with clients through active listening and empathetic communication skills.
Supervisor
SUBWAY®Restaurants
12.2015 - 06.2019
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Cashier
Walmart
03.2014 - 09.2014
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Cashier
Rogersville Convenience
06.2010 - 09.2012
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
Education
No Degree - Accounting
NBCC
Moncton, NB01-2016
No Degree - Health Sciences
Université De Moncton
Moncton, NB09-2012
High School Diploma -
École Secondaire Assomption
Rogersville, NB06-2012
Skills
- Privacy and confidentiality
- Verbal and written communication skills
- Multitasking
- Reliability
- Bedside manner
- Time management abilities
Languages
English
Native or Bilingual
French
Native or Bilingual
Accomplishments
- Front-end Recognition - Charlottetown Walmart
- Heritage Grant, $2000 - Université de Moncton
- Outstanding Academic Performance - École Secondaire Assomption
- Most Responsible and Respectful Student - École Secondaire Assomption
Timeline
Personal Support Worker
Foyer Assomption
10.2019 - Current
Supervisor
SUBWAY®Restaurants
12.2015 - 06.2019
Cashier
Walmart
03.2014 - 09.2014
Cashier
Rogersville Convenience
06.2010 - 09.2012
No Degree - Accounting
NBCC
No Degree - Health Sciences
Université De Moncton
High School Diploma -
École Secondaire Assomption
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