Nicholas Dequanne
St. Catharines
Summary
To obtain full-time employment and expand my existing skillset, while making a solid contribution as part of your team.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales Associate
Outlet Furniture Liquidation
12.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Cook/Cashier
Watershed
01.2020 - 01.2022
- Cooked a variety of meals
- Served guests and ensured customer satisfaction
- Processed payments with a point of sales system
- Cleaned kitchen equipment and sanitized storefront
Benefits Agent
ClaimSecure
01.2019 - 01.2020
- Provided service to clients regarding health benefits
- Processed claims for members and providers on a daily basis
- Ensured all policies and procedures were followed to ensure accuracy
- Performed additional clerical duties as assigned
Educator Assistant
Carefour Francophone
01.2019 - 01.2020
- Assist lead staff in planning of daily activities
- Monitor children to ensure safety
- Encouraged and engaged children
- Attended staff meetings
Restaurant Supervisor
Tim Hortons
01.2017 - 01.2019
- Maintained a solid understanding of the products and services available
- Reported to GM/AGM on team member performance
- Assisted in ensuring optimal team member coverage during peak hours
- Worked various positions to maintain optimal service
- Responsible for cashier duties, charging customer orders accurately through a POS system
Laborer
Day Construction
01.2015 - 01.2017
- Loading and unloading of materials
- Safely operated company vehicle
- Snow removal, lawn and grounds maintenance
- Distributing materials to appropriate workplace locations
- Assisting heavy equipment operators to secure attachments to equipment
- Cleaning of facilities and equipment
Education
Medical Office Administration -
CTS Canadian Career College
Sudbury, ON01.2018
Ontario Secondary School Diploma -
Rivière des Français
Noelville, ON01.2016
Skills
- Bilingual, English/French
- Excellent time management
- Proficient data entry
- Strong interpersonal skills
- Effective communicator
- Attentive to detail
- Quick learner
Languages
French, English
Native or Bilingual
Certification
- Certified Food Handler
- WHMIS Certificate
- B License through sharp bus lines
Timeline
Sales Associate
Outlet Furniture Liquidation
12.2022 - Current
Cook/Cashier
Watershed
01.2020 - 01.2022
Benefits Agent
ClaimSecure
01.2019 - 01.2020
Educator Assistant
Carefour Francophone
01.2019 - 01.2020
Restaurant Supervisor
Tim Hortons
01.2017 - 01.2019
Laborer
Day Construction
01.2015 - 01.2017
Medical Office Administration -
CTS Canadian Career College
Ontario Secondary School Diploma -
Rivière des Français
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