Summary
Work History
Education
Skills
Languages
Timeline
DeliveryDriver

Nelson Mercado

Niagara Falls,ON

Summary

Dynamic delivery driver with a proven track record at Luz Vi Min, excelling in customer service and safe driving. Expert in GPS navigation and time management, consistently meeting tight deadlines while maintaining a clean driving record. Recognized for professionalism and effective communication, ensuring customer satisfaction and efficient package handling.

Work History

Delivery Driver

Luz Vi Min
  • Delivered packages efficiently, ensuring timely arrival at destinations.
  • Navigated routes using GPS technology to optimize delivery times.
  • Communicated effectively with customers regarding delivery status and concerns.
  • Assisted in loading and unloading vehicles to ensure proper handling of goods.
  • Delivered packages to customer doorsteps and business offices.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Expedited deliveries to meet customer deadlines and requirements.

Delivery Driver

Taps and Tubs
2019 - 2022
  • Operated delivery vehicle safely and efficiently to meet scheduled timelines.
  • Ensured accurate order fulfillment through careful verification of delivery items.
  • Maintained communication with dispatch to coordinate deliveries and address any issues.
  • Adhered to company safety protocols while handling packages during loading and unloading.
  • Managed delivery documentation, ensuring compliance with regulatory requirements.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
  • Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
  • Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
  • Reduced delivery times by optimizing route planning, demonstrating efficiency in daily operations.

Education

High School Diploma -

Philip Pocock
4555 Tomken Rd, Mississauga, ON L4W 1J9

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Attention to detail
  • Dependable and reliable
  • Safe driving
  • Time management skills
  • Loading and unloading
  • Clean driving record
  • GPS and route planning
  • Safe driving record
  • Heavy lifting
  • Map reading and navigation skills
  • Delivery scheduling
  • Cargo handling
  • Documentation and reporting
  • Load balancing
  • FLUENT IN LANGUAGE
  • Clean MVR
  • Lifts up to number pounds
  • Clear communication

Languages

English
Professional Working

Timeline

Delivery Driver

Luz Vi Min

Delivery Driver

Taps and Tubs
2019 - 2022

High School Diploma -

Philip Pocock

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Nelson Mercado