Neeraj Mehta
Scarborough,Ontario
Summary
Highly organized and detailed-oriented professional with working experience spanning over 4 years. I'm excited about the new opportunity to take the next career step and am seeking an opportunity to leverage my talents. I have the follow-through and positive attitude that will allow me to add value to a dynamic team.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Warehouse Associate
Spectrum Educational supplies Ltd.
Ajax, Ontario
08.2023 - Current
- Emphasized accuracy and attention to detail while picking and packing customer orders, resulting in precise product selection and maintenance of product quality.
- Achieved a high level of accuracy in order fulfillment by diligently comparing order lists with product codes.
- Ensured compliance with safety protocols and regulations, fostering a safe working environment and incident-free operation.
- Demonstrated exceptional performance in executing packaging responsibilities within a dynamic work setting, continually meeting or surpassing daily quotas and time constraints.
Team Member
Papa Johns
Ajax, Ontario
01.2023 - 05.2024
- Ensured exceptional customer service, resulting in consistently high levels of customer satisfaction.
- Managed customer inquiries, order processing, and complaint resolutions.
- Successfully met performance targets by adhering to high professional standards.
- Developed versatility by training in diverse positions for increased efficiency during peak times.
Sr. Customer Service Executive
Kochar Tech Pvt. Ltd.
Gurgaon, India
05.2022 - 11.2022
- Streamlined sales process for Samsung electronic gadgets
- Successfully reached and surpassed sales goals while consistently meeting call quality criteria set by the company.
- Handled a high volume of customer inquiries on a daily basis, ensuring top-quality customer service.
- Delivered efficient and knowledgeable service to maximize customer satisfaction.
- Drive revenue growth through soliciting and selling new services and products.
Education
Graduate Certificate program - Marketing Management
Centennial College
Scarborough, ON08-2024
Graduate Certificate Program - Marketing Research And Analytics
Centennial College
Scarborough, On08-2023
Bachelor of Science - Hospitality And Hotel Administration
IHM Meerut
India 07-2018
Skills
- MS Office: Excel, Word, and PowerPoint
- Data Analysis
- Team Leadership
- Conflict Resolution
- Decision Making
- Effective Communication
Certification
- Google Analytics
- Environics Analytics
- SAS certificate
- Mimic Pro
Timeline
Warehouse Associate
Spectrum Educational supplies Ltd.
08.2023 - Current
Team Member
Papa Johns
01.2023 - 05.2024
Sr. Customer Service Executive
Kochar Tech Pvt. Ltd.
05.2022 - 11.2022
Graduate Certificate program - Marketing Management
Centennial College
Graduate Certificate Program - Marketing Research And Analytics
Centennial College
Bachelor of Science - Hospitality And Hotel Administration
IHM Meerut
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