Summary
Overview
Work History
Education
Skills
Languages
Websites
Timeline
Generic

SHUBHAM VERMA

Brampton,ON

Summary

To seek and maintain a role as a Customer Service Professional proficient in researching and resolving customer problems by utilizing strong problem solving skills to deliver customer satisfaction.

Overview

2
2
years of professional experience

Work History

Warehouse Associate

Aritzia DC03
07.2023 - Current
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Handled daily customer service aspects and maintained positive relationships with external customers and freight partners.
  • Completed cycle counts and monthly inventory.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.

Warehouse Associate

National Logistics Services, Beckett Drive
09.2021 - 08.2023
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Communicating with customers,handling orders,resolving issues, and ensuring customer satisfaction
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.

Repair Technician

Ingenico
04.2023 - 06.2023
  • Repaired circuit boards, by adjusting, aligning or repairing parts, soldered damaged circuit boards and related components such as motherboard and power supply,according to customer needs
  • Completed all repair and maintenance activities promptly and to high quality standards.
  • Maintained inventory of repair supplies and ordered parts.
  • Utilized variety of tools and diagnostic equipment to complete repairs.
  • Followed detailed repair and maintenance procedures for consumer products.

Education

Post Graduate Diploma - Global Business Management

Sault College
Brampton, ON
08.2021

Bachelor of Technology - Electrical Engineering

Punjab Technical University
Punjab,India
08.2017

Skills

  • Software/Applications: Office 365, Adobe, MS Excel,MS Word,MS Powerpoint
  • Typing Proficiency
  • Business Development Understanding
  • Conflict Mediation
  • Data Evaluation
  • Critical Thinking
  • Customer Relationship Management
  • Problem-Solving Ability

Languages

English
Professional Working

Websites

Timeline

Warehouse Associate

Aritzia DC03
07.2023 - Current

Repair Technician

Ingenico
04.2023 - 06.2023

Warehouse Associate

National Logistics Services, Beckett Drive
09.2021 - 08.2023

Post Graduate Diploma - Global Business Management

Sault College

Bachelor of Technology - Electrical Engineering

Punjab Technical University

Similar Profiles

CREATE PROFILE
SHUBHAM VERMA