Rhonda Enns
Sutton West,ON
Summary
- Office clerk and customer service professional with more than 5 years' experience. Excellent communication and problem-solving skills. Consistently demonstrated professional high performance and ability of a self-starter with strong work ethic. Support experience includes scanning, photocopying, faxing, sorting and distributing mail, filing, and data entry. Dedicated to achieving customer satisfaction as well as meeting or surpassing company expectations. Strong rapport with personnel, customers, and associates based on knowledge, professionalism, and integrity. Profound experience in answering in-coming and outgoing calls, directed messages using a multi-line telephone system. Expertise in customer support and providing front-line reception services to visitors. Ability to respond to general inquiries received via telephone and email including maintaining appointment calendar. Type, fax and photocopy correspondences, memos, forms and miscellaneous documents. Maintain and update the company telephone directory. Performed other general administrative and customer service related tasks as requested. Focused, versatile, dependable, multi-task oriented, flexible, positive, emotionally stable and able to adapt effectively to challenging situations. Profound ability to communicate effectively, both orally and in writing. Well-developed skills in prioritizing, organization, decision making, time management, and customer service skills. Superior telephone and computer skills with proficiency in MS Word, Excel, Outlook, and PowerPoint. Strong interpersonal skills resulting in exceptional rapport with people. Proven success in initiating, promoting and maintaining strong interpersonal relations. CORE COMPETENCIES
- Reception
- Appointment Management
- Customer Service Management
- Multilingual
- Vendor and Client Relations
- Superior Presentation Skills
- Negotiation Skills
- Excellent Communication
- Reporting
- Administration
- Invoicing and Data Entry
- Filing
Overview
22
22
years of professional experience
Work History
Warehouse Associate
Back2raw
Pefferlaw, Ontario
02.2021 - 12.2023
- Labeled containers correctly for product identification purposes.
- Maintained accurate records of all incoming and outgoing shipments.
- Performed cycle counts to ensure accuracy of inventory levels.
VIP Bottle Service Waitress
Mosquito Bite
01.2012 - 01.2015
- Managed guest relations and answered questions about menu and beverage items
- Served all beverage and food items efficiently
- Monitored guests at all times, predicted needs and quickly responded to requests
- Prepared and presented precise, complete guest check
- Completed end of shift income report and cash deposit
- Suggestively up-sold beverage and food items to guests
- Recorded all aspects of guests order correctly and entered guest orders into the computer
- Maintained restaurant cleanliness and assisted with food preparation and delivery
- Provided quick, efficient, and pleasant delivery of food, ensuring the quality standards and service are being delivered.
Hair Stylist Assistant
Studio 180
01.2008 - 01.2012
- Easily establish rapport with people of all ages, cultures, and beliefs
- Scheduled appointments for clients in both a manual 'book' and in an online database
- Responsible for ordering products for retail sales and for Stylists use
- Dealt with customer complaints in a professional manner and defused situations
- Styled hair for local fashion shows for clients varying in age
- Designed traditional and contemporary hairstyles for men and women
- Have increased clientele by 50% or more due to excellent communication skills
- Helped prioritize work schedules and delegated assignments.
Sales associate
The Bay
01.2004 - 01.2008
Waitress
Rhonda road house
01.2002 - 01.2004
Education
GED -
Ged
Brandon, MB12-2010
Skills
- Customer Service
- Data Entry
- Public Relations
- Scanning
- Photocopying
- Faxing
- Sorting and distributing mail
- Filing
- Answering in-coming and outgoing calls
- Front-line reception services
- General administrative tasks
- Maintaining appointment calendar
- Typing, faxing, and photocopying documents
- Maintaining company telephone directory
- Prioritizing
- Organization
- Decision making
- Time management
- MS Word
- MS Excel
- MS Outlook
- MS PowerPoint
- Interpersonal skills
- Reception
- Appointment management
- Customer service management
- Multilingual
- Vendor and client relations
- Superior presentation skills
- Negotiation skills
- Excellent communication
- Reporting
- Administration
- Invoicing and data entry
- Technology savvy
- Microsoft Office proficiency
References
References will be provided upon request
Timeline
Warehouse Associate
Back2raw
02.2021 - 12.2023
VIP Bottle Service Waitress
Mosquito Bite
01.2012 - 01.2015
Hair Stylist Assistant
Studio 180
01.2008 - 01.2012
Sales associate
The Bay
01.2004 - 01.2008
Waitress
Rhonda road house
01.2002 - 01.2004
GED -
Ged
Similar Profiles
Kallie WilkinsonKallie Wilkinson
Warehouse Worker and Delivery Driver at Back2RawWarehouse Worker and Delivery Driver at Back2Raw
Tammy BakerTammy Baker
Cleaner at Sandy's Cleaning ServicesCleaner at Sandy's Cleaning Services
Jon Irwin, CPA, CMAJon Irwin, CPA, CMA
Interim Executive Director at The Green Party of CanadaInterim Executive Director at The Green Party of Canada
James FormosaJames Formosa
Customer Service Representative at CSN Zenetec KeswickCustomer Service Representative at CSN Zenetec Keswick
Joey WightJoey Wight
Custodian at Belhaven Hall BoardCustodian at Belhaven Hall Board