Neelam Saroy
Brampton,ON
Summary
Well-qualified Medical Administrative professional successful at helping patients navigate medical office procedures while maintaining smooth and efficient business operations. Offering 2 years of related experience, diligent nature and expertise in electronic records management.
Overview
8
8
years of professional experience
Work History
Medical Office Administrator
Vital Urgent Care
2022.11 - Current
- Streamlined medical office operations by implementing efficient scheduling and appointment management systems.
- Enhanced patient satisfaction with timely follow-ups and communication regarding their appointments and test results.
- Supported physicians in providing high-quality patient care through effective organization of medical records, lab results, and diagnostic reports.
- Optimized patient flow within the clinic by coordinating with clinical staff for smooth transition between appointments and procedures.
Medical Office Assistant
Gore-Castlemore Medical Clinic
2022.01 - 2022.11
- Provide excellent patient care while getting to work in a team of highly qualified professionals
- Schedule appointments for patients and maintain proper patient flow by notifying provider and medical assistant of patient's arrival
- Registering new patients according to agency protocols and determining their eligibility for services based on insurance or benefits.
ErinoakKids Center Volunteer
ErinoakKids Center
2022.09 - 2022.10
- Assisted Nicole Alexander who is the coordinator of the Longo Family Resource Center and Volunteer Services.
Office Administrator
Health Rehab Center
2021.12 - 2022.01
- Provide patients with reminders in order to confirm appointments
- Schedule appoints base on the availability of doctors, physiotherapists, massage therapist and chiropractors
- Conduct Covid-19 screening on all patients entering the building.
Clerical Support Associate
Humber River Hospital
2021.12 - 2022.01
- Provided services such as storing information, finding information
- Assisted the human resources department by scoring tests for interview candidates and entering results into the database
- Documented staff absences to provide the human resources department with accurate hours for payroll.
Barista
Starbucks - Pearson Airport
2015.12 - 2020.03
- Created personalized beverages for customers who were unable to find beverages on the menu that they enjoyed
- Demonstrated exceptional multitasking skills to ensure excellent customer service while preparing multiple drinks and handling cash
- Maintained café cleanliness at all times, including cleaning tables, maintaining condiment bar, and removing trash.
Education
Medical Office Administration Diploma -
CIMT College
Mississauga, ON01.2022
Skills
- Customer-oriented
- Organization
- Appointment Setting
- Transcription of medical notes
- Patient care advocacy
- Managing patient records
- Phlebotimist
Practicum Experience
- Medical Office Assistant, 01/2022, Present, Gore-Castlemore Medical Clinic, Brampton, ON
- ErinoakKids Center Volunteer, 09/2022, Present, 10145 McVean Dr, Brampton, ON
- Office Administrator, 12/2021, Present, Health Rehab Center, Brampton, ON
- Clerical Support Associate, 12/2021, 01/2022, Humber River Hospital, North York, ON
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Medical Office Administrator
Vital Urgent Care
2022.11 - Current
ErinoakKids Center Volunteer
ErinoakKids Center
2022.09 - 2022.10
Medical Office Assistant
Gore-Castlemore Medical Clinic
2022.01 - 2022.11
Office Administrator
Health Rehab Center
2021.12 - 2022.01
Clerical Support Associate
Humber River Hospital
2021.12 - 2022.01
Barista
Starbucks - Pearson Airport
2015.12 - 2020.03
Medical Office Administration Diploma -
CIMT College
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