Neda Maleki
Toronto,ON
Summary
Clinic Manager with high level of professionalism, motivation and commitment to patient satisfaction. Over 5 years of experience facilitating staff teams and working alongside medical personnel. Ready to help team achieve company goals.
Overview
12
12
years of professional experience
Work History
Naturopathic Consultant
Ontario Naturopathic Clinic
01.2023 - Current
- Conducted nutrition assessments and developed personalized care plans based on individual biomarkers
- Provided patient care management and specialized programming, focusing on metabolic health and hormones
- Counseled patients on wellness, nutrition, posture, sleeping habits, and stress management
- Monitored patient progress and adjusted treatment plans as needed
- Collaborated with other healthcare providers to ensure comprehensive patient care.
Manager
Bobby's Beauty & Beyond
01.2019 - 01.2024
- Managed daily operations, including inventory management, purchasing, and staff supervision
- Provided outstanding customer service and resolved client issues to ensure satisfaction
- Developed and executed marketing strategies to drive sales and promote products
- Conducted performance reviews and managed human resource needs
- Created and implemented staff schedules, safety rules, and standard operating procedures
- Supervised financial operations, including recording daily cash flow and preparing bank deposits.
Naturopathic Intern
Brampton Civic Hospital & Robert Chad Naturopathic Clinic
01.2020 - 01.2021
- Reviewed patient medical histories and performed physical exams
- Determined appropriate treatments and adjusted courses of treatment when needed
- Ordered standard laboratory tests and maintained detailed case histories
- Provided nutritional and lifestyle coaching, including spine and joint manipulations
- Educated patients on post-treatment procedures and homeopathic medications.
Manager
Madam Moje Designer Store
01.2015 - 01.2016
- Managed all aspects of store operations, including organization, maintenance, and purchasing functions
- Strengthened merchandising and promotional strategies to boost sales
- Resolved customer complaints and ensured high levels of customer satisfaction.
Sales/Customer Service
Denise Store
01.2012 - 01.2015
- Assisted customers with product selection and provided exceptional service
- Processed product returns and exchanges, resolving customer issues promptly
- Organized store displays and maintained visual appeal.
Education
Naturopathy -
Canadian College of Naturopathic Medicine
Toronto, ON05.2021
International Yoga Instructor -
Silvananda Yoga
Val-Morin, QC01.2014
Architecture -
Art & Architecture University (IAU)
Tehran, Iran01.2009
Skills
- Managerial Leadership: Proven ability to lead and motivate teams to achieve clinic goals and provide outstanding service
- Customer Service: Exceptional skills in resolving issues and ensuring high levels of client satisfaction
- Sales and Marketing: Experience in developing and executing marketing strategies to drive clinic growth
- Operational Management: Proficient in overseeing clinic operations, including inventory management and financial reporting
- Healthcare Knowledge: In-depth knowledge of Holistic treatments, spa products, and medical cosmetic procedures
- Communication: Strong verbal and written communication skills, with high computer literacy
- Microsoft Word & Excel,Electronic Medical Records (EMR), JANE
Languages
English
Full Professional
Farsi
Native or Bilingual
References
Available upon request.
Timeline
Naturopathic Consultant
Ontario Naturopathic Clinic
01.2023 - Current
Naturopathic Intern
Brampton Civic Hospital & Robert Chad Naturopathic Clinic
01.2020 - 01.2021
Manager
Bobby's Beauty & Beyond
01.2019 - 01.2024
Manager
Madam Moje Designer Store
01.2015 - 01.2016
Sales/Customer Service
Denise Store
01.2012 - 01.2015
Naturopathy -
Canadian College of Naturopathic Medicine
International Yoga Instructor -
Silvananda Yoga
Architecture -
Art & Architecture University (IAU)
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