Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Navraj singh brar

Guelph,ON

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 1 year of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Technician

Bell Technical Solutions
05.2023 - Current
  • Trained in both copper and fiber networks.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Maintained compliance with regulatory standards and safety requirements.
  • Maintained quality assurance and customer satisfaction objectives.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Tested components and systems to evaluate performance and identify concerns.

Customer Service Representative

Esso Gas station
09.2022 - 05.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Cashier

Ultramar
03.2022 - 09.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

General Laborer

LCBO
09.2021 - 02.2022
  • I worked in LCBO wearhouse as quality assurance worker.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
  • Performed quality checks on products and materials to identify any defects.

Education

Alpha College of Business and Technology
12.2022

Sacred Heart Scenery Secondary School
03.2020

Skills

  • Lean thing quickly
  • Problem-solving
  • Communication skills
  • Critical Thinking
  • Attention to Detail
  • Works Well Under Pressure
  • Multitasking and Organization

Languages

English
Full Professional

Certification

  • Walkie license
  • Forklift license
  • G license
  • CPR certificate

Timeline

Technician

Bell Technical Solutions
05.2023 - Current

Customer Service Representative

Esso Gas station
09.2022 - 05.2023

Cashier

Ultramar
03.2022 - 09.2022

General Laborer

LCBO
09.2021 - 02.2022

Alpha College of Business and Technology

Sacred Heart Scenery Secondary School

Similar Profiles

CREATE PROFILE
Navraj singh brar