Navraj singh brar
Brampton,ON
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Esso Gas station
09.2022 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Cashier
Ultramar
03.2022 - 09.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
General Laborer
LCBO
09.2021 - 02.2022
- I worked in LCBO wearhouse as quality assurance worker.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Performed quality checks on products and materials to identify any defects.
Education
Alpha College of Business and Technology
12.2022
Sacred Heart Scenery Secondary School
03.2020
Skills
- Lean thing quickly
- Problem-solving
- Communication skills
- Critical Thinking
Certification
- Walkie license
- Forklift license
- G2 license
- CPR certificate
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Customer Service Representative
Esso Gas station
09.2022 - Current
Cashier
Ultramar
03.2022 - 09.2022
General Laborer
LCBO
09.2021 - 02.2022
Alpha College of Business and Technology
Sacred Heart Scenery Secondary School
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