Manvi
Kingston,ON
Summary
Compassionate Physical Therapy Volunteer known for high productivity and efficient completion of tasks. Possess specialized skills in patient mobility assistance, exercise program design, and rehabilitation equipment utilization. Excel in communication, empathy, and teamwork, ensuring successful patient support and therapy outcomes. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Canadian Tire
Kingston, Ontario
05.2023 - Current
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Developed strong relationships with customers by providing personalized assistance and support.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Cashier
ESSO gas station
Kingston, Ontario
09.2022 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Performed other duties as assigned by management.
Physical Therapy Volunteer
Providence care hospital
Kingston, Ontario
06.2024 - 09.2024
- Provided assistance to staff in the daily operations of the organization.
- Assisted physical therapists in providing rehabilitative services to patients.
- Observed physical therapy treatments and provided feedback when needed.
- Greeted patients upon arrival and escorted them to their treatment rooms.
- Collaborated with other healthcare professionals to ensure the best possible care was given to the patients.
- Assisted with transferring patients from wheelchairs or beds into chairs or exam tables.
- Ensured that all safety standards were met while performing tasks.
- Communicated effectively with physicians regarding changes in patient conditions.
Education
Diploma - Fitness And Health Promotion
St. Lawrence College
Kingston, ON04-2025
Skills
- Customer consulting
- Hospitality and accommodation
- Store maintenance
- attentive, disciplined and concentrated
- Open to innovative and new thoughts and thing
- Upbeat, outgoing and warm personality
- Inbound and Outbound Calling
- Patient service
- Community Service
- Relationship Building
- Positive Attitude
Languages
English
Full Professional
Punjabi
Native/ Bilingual
Hindi
Native/ Bilingual
Certification
- First aid and CPR
- personal training certificate
Timeline
Physical Therapy Volunteer
Providence care hospital
06.2024 - 09.2024
Customer Service Representative
Canadian Tire
05.2023 - Current
Cashier
ESSO gas station
09.2022 - Current
Diploma - Fitness And Health Promotion
St. Lawrence College
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