NAVPREET SINGH
Markham,Canada
Summary
Dedicated security supervisor offering several years of experience managing security teams and assisting law enforcement officers. Personable leader comfortable interacting with people from diverse cultures and backgrounds. Versed in training guards on various concepts, patrolling grounds and compiling records based on observations and findings. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Site Supervisor
Pacific Mall
Markham, ON
08.2021 - Current
- Managed and supervised a team of 5+ site staff members to ensure safety, quality control, and efficient operations.
- Maintained order during special events such as concerts and conferences.
- Ensuring availability of all emergency information.
- Monitored and secured over 350 stores
- Controlled access at the site during working hours; monitored visitors' movements while they were on the premises.
- Established and maintained close working relationships with staff, clients and vendors.
- Ensure a secure workplace by adhering to health and safety guidelines
- Investigated accidents or near-miss incidents; documented findings in an incident report form.
- Addressed concerns with management effectively
- Assisted in resolving conflicts between subcontractors, vendors or clients as required by management.
- Showing teamwork while using force and handcuffing anyone on site
- Monitored access control systems, CCTV footage, and alarm systems.
- Interacted with law enforcement agencies when necessary to coordinate investigations into criminal activity at the site.
- Conducted applicant interviews assisting in the hiring process
Security Guard
Iconic Security
Markham, ON
11.2020 - 08.2021
- Providing a warm and welcoming atmosphere for residents, guests, and visitors, ensuring excellent customer service.
- Ensuring the safety and security of the condominium premises by monitoring and controlling access.
- Responding promptly and effectively to emergency situations, including fire alarms, medical emergencies, or security breaches.
- Enforcing condominium rules and regulations to maintain a peaceful and harmonious living environment.
- Conducted regular patrols to prevent unauthorized activities
- Handling resident inquiries with professionalism and courtesy
Security Guard
Grocery Stores
Scarborough, ON
11.2019 - 10.2020
- Reported instances of theft, unauthorized persons, and unusual occurrences
- Coordinated with law enforcement in emergency situations
- Managed interactions during COVID-19 to maintain safety protocols
- Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
- Conducted daily security patrols of assigned areas.
- Investigated suspicious activity and reported findings to management.
Education
2 Year Diploma - Baking and Pastry Arts Management
Centennial College
Scarborough, ON05.2021
Skills
- Advanced Excel, PowerPoint, and Word Skills
- Punctual Attendance
- Creative Problem Resolution
- Effective Communication
- Effective Team Collaboration
- Team Supervision
- Site Safety
- Environmental awareness
- Site coordination
- Creativity/Multitasking
- Emotional Awareness
- Time management skills
- Customer service
Certification
- Ontario Security Guard License
- Use of Force & Handcuffing
- Ontario G license
- First-Aid, AED & CPR
- Smart Serve License
- Surveillance equipment knowledge
- Customer service excellence
- Investigation knowledge
Languages
English
Native/ Bilingual
Punjabi
Native/ Bilingual
Hindi
Native/ Bilingual
References
References available upon request.
Timeline
Site Supervisor
Pacific Mall
08.2021 - Current
Security Guard
Iconic Security
11.2020 - 08.2021
Security Guard
Grocery Stores
11.2019 - 10.2020
- Ontario Security Guard License
- Use of Force & Handcuffing
- Ontario G license
- First-Aid, AED & CPR
- Smart Serve License
- Surveillance equipment knowledge
- Customer service excellence
- Investigation knowledge
2 Year Diploma - Baking and Pastry Arts Management
Centennial College
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