Navneet Kaur
Winnipeg,MB
Overview
2
2
years of professional experience
Work History
Product Process Specialist
Best Buy
Surrey, BC
03.2024 - 02.2025
- Streamlined communication channels between departments, fostering collaboration and facilitating faster decision-making processes.
- Achieved operational efficiency with meticulous data analysis and targeted process improvements.
- Spearheaded the successful implementation of new technologies to improve overall production capabilities.
- Mentored and coached junior team members, promoting professional growth and development to strengthen the organization''s overall talent pool.
- Made sure that products were produced on time and are of good quality.
Omni-channel Specialist
Best Buy
Langley, BC
08.2023 - 01.2024
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time.
- Analyzed sales data to identify trends and adjust marketing strategies accordingly.
- Enhanced customer satisfaction with timely and accurate issue resolution.
- Maintained database systems to track and analyze operational data.
Education
Associate Of Arts - Arts
Capilano University
North Vancouver, BC12.2024
Skills
Customer service & client service
Cash handling and payment processing
Microsoft office expert( excel, word, outlook)
Best buy key holder responsibility
Multitasking and time management
Additional Information
4 years IT certification
Security certification
Wave certified
Multiple times employer of the month.
Many contest winner with Best Buy.
Timeline
Product Process Specialist
Best Buy
03.2024 - 02.2025
Omni-channel Specialist
Best Buy
08.2023 - 01.2024
Associate Of Arts - Arts
Capilano University