Syed Affan
Thunder Bay,ON
Summary
Motivated and customer-focused individual with strong sales and service experience. Adept at handling client interactions, resolving inquiries, and driving business through relationship-building. Passionate about banking and eager to learn the financial sector’s operations.
Overview
10
10
years of professional experience
Work History
Product Process Specialist
Best Buy
10.2024 - 01.2025
- Managed inventory and logistics, ensuring seamless product dispatch and warehouse organization.
- Assisted customers in selecting the right electronics, enhancing their shopping experience.
- Gained exposure to international sales strategies and customer engagement.
Sales & Customer Service Associate
Wings General Trading
12.2020 - 01.2024
- Provided front-end customer support, resolving queries and ensuring satisfaction.
- Successfully pitched sales, contributing to the company’s revenue growth.
- Developed problem-solving and client-handling skills by working directly with customers.
Club President
Ted-Ed Talks
09.2019 - 06.2021
- Organized special activities and events for existing club members, including service projects, parties and procedural meetings.
- Educated new members and officers on policies and procedures relevant to different roles.
- Partnered closely with club officers to develop successful strategies promoting club growth.
- Formulated and enforced club rules, regulations and policies.
Speaker
Toastmasters International
01.2015 - 06.2018
- Won multiple public speaking awards.
- Developed leadership and communication skills through structured speaking programs.
- Elevated audience engagement by incorporating compelling storytelling techniques and relatable anecdotes.
Volunteer
Emirates Red Crescent
05.2016 - 03.2018
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Education
Bachelor of Engineering - Mechanical Engineering
Lakehead University
Thunder Bay, ON09-2028
Skills
- CAD software
- Mechanical design
- Customer Service & Sales
- Digital Literacy (Microsoft Office, Google Workspace)
- Strong Communication & Public Speaking
- Problem-Solving & Conflict Resolution
- Inventory & Logistics Management
Languages
English
French
Urdu
Arabic
Timeline
Product Process Specialist
Best Buy
10.2024 - 01.2025
Sales & Customer Service Associate
Wings General Trading
12.2020 - 01.2024
Club President
Ted-Ed Talks
09.2019 - 06.2021
Volunteer
Emirates Red Crescent
05.2016 - 03.2018
Speaker
Toastmasters International
01.2015 - 06.2018
Bachelor of Engineering - Mechanical Engineering
Lakehead University
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