Detail-oriented and sales-driven professional with a proven track record in customer service, team leadership, and cash management across the aviation and hospitality industries. Successfully increased revenue and client satisfaction by applying strategic upselling techniques, optimizing service processes, and cultivating strong customer relationships. Seeking to leverage these skills in a banking role to drive customer engagement, financial growth, and operational efficiency.
Founder and President, Saint Mary's Malayali Society | september 2023-August-2024
Established and led a cultural society, fostering community engagement and cultural exchange among members.
Managed a team of 3 executives to organize and execute two successful events: Meet and Greet: Engaged 50+ attendees for networking and cultural connection.
Thappum Thakkilum: A traditional music and dance celebration with 80 participants.
Developed leadership, event planning, and organizational skills while promoting inclusivity and diversity within the society.
Link: https://www.instagram.com/smu.malayali.society
Founder and Choreographer, Prospect Dance Academy | June 2024 – Present
Launched and grew a dance academy, starting with 5 students and now instructing 10 dancers through strategic marketing and sales techniques.
Choreographed and prepared dancers for participation in 4 major events, enhancing their performance skills and public visibility.
Managed financial operations, overseeing cash inflows and outflows to ensure the academy’s sustainability.
Currently exploring long-term growth opportunities by negotiating a one-year studio contract to expand the academy’s presence.
Link: https://www.instagram.com/pr0spect_dance/