Navdeep Kaur Jaura
Calgary,AB
Summary
Driven First year university student with exceptional communication and organizational skills. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Demonstrates strong work ethic Flexible scheduling availability.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Shoppers Drug Mart
05.2023 - Current
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Streamlined the checkout process for faster service and improved customer experience.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Retail Sales Associate
Carter'S Oshkosh
01.2023 - 08.2023
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Retail Sales Associate
Urban Planet
12.2022 - 01.2023
- Drives sales through engagement of customers, suggestive selling, and sharing product knowledge
- Greets and receives customers in a welcoming manner
- Maintaining floor appearance and responding to customers' questions
Front-end Supervisor and Customer Service Associate
Chalo Freshco
11.2021 - 03.2023
- Managing the workflow and training new hires on how they can best serve customers
- Provided exceptional customer service and maintained the floor
- Greeting customers and acknowledging everyone
Sales Advisor
Costco
06.2022 - 10.2022
- Generate brand awareness and positive product impressions to increase sales
- Interact with customers and management in a friendly, enthusiastic, and outgoing manner
Youth Mentor
YMCA of Greater Toronto (Volunteer Experience)
06.2021 - 01.2022
- As a mentor, I helped the young immigrants through their way of setting in Canada
- Guidance regarding Canadian Schooling Systems
- Answers their questions and concerns the newcomers have regarding the Canada Society
- Creating posters, videos, and other awareness projections
Education
BBA - Accounting And Human Resources
Mount Royal University
Calgary, AB06.2027
High School Diploma -
Lester B. Pearson High School
Calgary, AB06.2022
Skills
- Critical Thinking
- Customer Service
- Microsoft Excel
- Product Knowledge
References
Available upon Request
Timeline
Customer Service Representative
Shoppers Drug Mart
05.2023 - Current
Retail Sales Associate
Carter'S Oshkosh
01.2023 - 08.2023
Retail Sales Associate
Urban Planet
12.2022 - 01.2023
Sales Advisor
Costco
06.2022 - 10.2022
Front-end Supervisor and Customer Service Associate
Chalo Freshco
11.2021 - 03.2023
Youth Mentor
YMCA of Greater Toronto (Volunteer Experience)
06.2021 - 01.2022
BBA - Accounting And Human Resources
Mount Royal University
High School Diploma -
Lester B. Pearson High School
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