Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Navdeep Kaur

Surrey,BC

Summary

Resourceful Supervisor trained in the resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Store Supervisor

Save on Foods
Surrey, British Columbia
01.2020 - Current
  • Lead a team, acting as a coach, mentor, and resource to the store's management team and team members; fostering a positive team environment that is focused on always Customer First service
  • .Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Hold the department(s) accountable for operational standards (e.g., merchandising, customer service, cleanliness, food safety, receiving, shrink, scheduling, ordering, health, and safety)
  • Ensure accurate stocktaking in the departments.
  • Experienced in maintaining inventory and ensuring stock availability, and proficient in implementing and enforcing company policies and procedures.
  • Creating visually appealing displays that attract customers and increase sales.
  • Support the store's management team with numbers relations (E.g., recruitment, training, reviews, rewards/recognition and the identification and development of future leaders.

Customer Service Representative

Save on Foods International
Surrey, British Columbia
01.2019 - 01.2020
  • provided fast-paced service while processing transactions by remembering details of all the code items, resulting in accurate credit and debit sales.
  • I assisted customers with product selection, ordering, billing, returns, exchanges, and technical support.
  • Stock various produce items according to store schematics, paying attention to detail to customer experience.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

IELTS Tutor

Grey matters
Bathinda, Punjab
03.2018 - 12.2018
  • Analyzed problems of students by regular meetings and come up with solutions for making more confident speakers of English.
  • Conducted weekly formative assessment of students according to the guidelines provided by the institute to utilize it for the improvement of the course
  • Helped students by giving extra grammar classes to perform better in exams resulting in higher-than-expected grades in the final assessment

Education

Certificate - Early Childhood Education Assistant

Coastal College of BC
Surrey
08-2023

International Supply Chain Management Diploma - Supply chain

Douglas college
New Westminster
01.2020

Bachelor of Commerce - Accountancy

Punjabi university
Patiala, India
05.2017

High School Graduation - Commerce

Mata Sahib Kaur Senior Secondary School
Talwandi Sabo, India
03.2014

Skills

  • Interpersonal and Communication Skills
  • Conflict Resolution Skills
  • Organizational Skills
  • Strategic Planning
  • Inventory Control
  • Staff Management
  • Training and mentoring
  • Employee Motivation
  • Goal-Oriented

Certification

  • Serving it right
  • Food safe level 1
  • First aid
  • Early Childhood Educator Assistant certificate
  • Emerging leaders certificate

References

References available upon request.

Timeline

Store Supervisor

Save on Foods
01.2020 - Current

Customer Service Representative

Save on Foods International
01.2019 - 01.2020

IELTS Tutor

Grey matters
03.2018 - 12.2018

Certificate - Early Childhood Education Assistant

Coastal College of BC

International Supply Chain Management Diploma - Supply chain

Douglas college

Bachelor of Commerce - Accountancy

Punjabi university

High School Graduation - Commerce

Mata Sahib Kaur Senior Secondary School

Similar Profiles

CREATE PROFILE
Navdeep Kaur