Summary
Overview
Work History
Skills
Education Qualification
Personal Information
Languages
Timeline
Generic

Muhammad Nasir

Brampton,Canada

Summary

"Seeking a position in a reputable firm where I can apply my sales, customer service, marketing specialist, and business development expertise to drive business growth and excellence."

Overview

38
38
years of professional experience

Work History

Store Supervisor

Shukran Grocery & Halal Meat
05.2022 - 03.2024

*Supervised and managed a team of store staff, including cashiers, stockers, and butchers, to ensure excellent customer service and efficient store operations.
*Coordinated and implemented visual merchandising strategies to drive sales and customer engagement.
*Conducted inventory management and ordering to ensure adequate stock levels and minimize waste.
*Ensured compliance with halal standards and regulations in the meat department.
*Developed and maintained strong relationships with customers, resolving complaints and ensuring customer satisfaction.
*Assisted with store opening and closing procedures, including cash handling and security protocols.
*Collaborated with the store manager to achieve sales goals and improve store performance.
*Trained and mentored new staff members to ensure they had the skills and knowledge to perform their duties effectively.

















Business Development Manager

Munir Traders (Govt. Contractors)
04.2022 - 04.2023

*Developed and executed business growth strategies to drive revenue and market share increase.
*Identified and pursued new business opportunities, building and maintaining relationships with key clients and partners.
*Conducted market research and analysis to stay up-to-date on industry trends and competitor activity.
*Collaborated with cross-functional teams, including sales, marketing, and product development, to drive business growth and customer engagement.
*Managed and optimized business development budgets to achieve maximum ROI.
*Developed and maintained a strong pipeline of new business opportunities, resulting in a 25% increase in sales.
*Built and maintained strong relationships with clients, resulting in a 30% increase in repeat business.
*Identified and pursued new market opportunities, resulting in a 20% increase in market share.

















Brand Marketing Specialist

Refined Food Company(REFCO)
06.2012 - 03.2022

*Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.

*Optimized website content for SEO, driving increased organic traffic and lead generation opportunities.

*Implemented email marketing campaigns that resulted in improved open rates and click-through percentages.

*Supported branding strategy by ensuring product displays aligned with corporate standard.

*Researched and evaluated potential new markets and products.

*Collected and analyzed data from variety of sources to create detailed market research reports for top-level decision makers.

*Managed campaigns for various clients that consistently exceeded sales goals.


Key Account Sales Executive/Key Accounts Sales Sup

United Partners Company.Ltd
05.1998 - 05.2012

*Key Accounts Sales Executive:

*Managed and grew a portfolio of key accounts, including top retailers and distributors in the FMCG industry.
*Developed and executed sales strategies to drive revenue growth, market share, and customer satisfaction.
*Built and maintained strong relationships with key decision-makers and stakeholders.
*Conducted market analysis and competitor research to stay ahead of industry trends.
*Identified and pursued new business opportunities, resulting in an increase in sales.
*Collaborated with cross-functional teams, including marketing and customer service, to drive brand growth and customer engagement.

*Key Accounts Sales Supervisor:

*Supervised and managed a team of key account sales executives, providing guidance and support to drive sales growth and customer satisfaction.
*Developed and implemented sales strategies and account plans to achieve business objectives.
*Built and maintained strong relationships with key decision-makers and stakeholders at top retailers and distributors.
*Conducted performance analysis and coaching to improve sales team performance and achieve targets.
*Collaborated with cross-functional teams, including marketing and customer service, to drive brand growth and customer engagement.
*Identified and pursued new business opportunities, resulting in an increase in sales.
*Developed and implemented training programs to enhance sales team skills and knowledge.















Retail Key Accounts Sales Executive

Refined Food Company(REFCO)
08.1995 - 04.1998


*Achieved sales goals and service targets by cultivating and securing new customer relationships.

*Researched sales opportunities and possible leads to exceed sales goals and increase profits.

*Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.

*Established and maintained positive relationships with vendors to determine product availability and quality.

*Mentored junior sales representatives, providing ongoing coaching to improve their performance.

*Identified upselling opportunities within existing accounts by staying informed about clients'' evolving needs and requirements.

*Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.

*Streamline the sales process to improve efficiency, reduce cycle time, and close deals faster.

Branch Supervisor

Budget Rent a Car, World Wide Co
02.1994 - 07.1995
  • Monitored branch performance metrics regularly, taking corrective actions as needed to maintain desired results.
  • Developed strong relationships with key clients, resulting in increased loyalty and repeat business.
  • Managed vendor relations effectively by negotiating contracts, monitoring service quality, and ensuring timely payments to maintain strong partnerships.
  • Boosted customer satisfaction with attentive service and prompt resolution of issues.
  • Motivated, trained, and disciplined employees to meet performance benchmarks.
  • I oversaw branch security protocols, maintaining a safe workplace for both employees and customers alike.
  • Handled escalated customer complaints professionally while working towards swift resolutions that maintained client satisfaction levels.

Rental Supervisor cum Maintenance In-charge and Vehicles Parts Purchaser

Marhaba Rent a Car
09.1989 - 01.1994

*Rental Supervisor:

*Supervised and managed a team of rental agents, drivers, and maintenance staff to ensure efficient and customer-focused operations.
*Coordinated and controlled vehicle rentals, including scheduling, delivery, and returns.
*Developed and implemented rental procedures and standards to ensure compliance with industry regulations and company policies.
*Trained and mentored staff to ensure excellent customer service and efficient operations.
*Conducted performance analysis and reporting, identifying areas for improvement and implementing corrective actions.
*Managed and controlled rental costs, ensuring efficient use of resources and budget.
*Collaborated with other departments to ensure effective communication and coordination.
*Ensured compliance with safety protocols and regulations, maintaining a safe working environment.

*Vehicle Parts Purchaser:

*Purchased vehicle parts and accessories for repair and maintenance services.
*Negotiated prices and terms with suppliers to ensure cost-effectiveness and quality.
*Managed inventory levels and optimized stock replenishment to minimize waste and maximize efficiency.
*Developed and maintained relationships with suppliers to ensure timely delivery and high-quality products.
*Conducted market research to stay up-to-date on industry trends and identify new suppliers.
*Collaborated with the repair team to ensure accurate ordering and timely delivery of parts.

*Vehicle Maintenance in Charge: (Taif& Jeddah Branches)

*Managed and supervised the maintenance and repair of a fleet of vehicles, ensuring optimal performance and safety.
*Coordinated and scheduled maintenance activities, including routine inspections, repairs, and replacements.
*Developed and implemented maintenance procedures and standards to ensure compliance with industry regulations and company policies.
*Trained and mentored maintenance staff to ensure they had the skills and knowledge to perform their duties effectively.
*Conducted quality control inspections to ensure high standards of workmanship and safety.
*Managed and controlled maintenance costs, ensuring efficient use of resources and budget.
*Collaborated with other departments to ensure effective communication and coordination.
*Ensured compliance with safety protocols and regulations, maintaining a safe working environment.

*Fleet Controller:

*Managed and controlled a fleet of vehicles, ensuring optimal utilization, maintenance, and safety.
*Coordinated and scheduled vehicle assignments, deployments, and movements.
*Developed and implemented fleet management procedures and standards to ensure compliance with industry regulations and company policies.
*Trained and mentored fleet staff to ensure they had the skills and knowledge to perform their duties effectively.
*Conducted fleet performance analysis and reporting, identifying areas for improvement and implementing corrective actions.
*Managed and controlled fleet costs, ensuring efficient use of resources and budget.
*Collaborated with other departments to ensure effective communication and coordination.
*Ensured compliance with safety protocols and regulations, maintaining a safe working environment.

















Sales Supervisor Cosmetics & Perfumes

Iqra'a Traders
02.1987 - 07.1989

*Supervised and managed a team of sales representatives, providing guidance and support to achieve sales targets and customer satisfaction.
*Developed and implemented sales strategies and plans to drive revenue growth and market share.
*Built and maintained strong relationships with key customers, retailers, and distributors.
*Conducted regular sales performance analysis and coaching to improve team results.
*Identified and pursued new business opportunities.
*Collaborated with marketing and brand teams to ensure effective product promotion and brand awareness.
*Trained and mentored sales staff on product knowledge, sales techniques, and customer service.













Purchasing Supervisor (Tools and Materials) and Quality Control Supervisor

Mohammad Ahmed & Bros (Government Contractors)
01.1986 - 02.1987

*Quality Control Supervisor:

supervised and managed a team of quality control inspectors and technicians to ensure high-quality products and processes.
*Developed and implemented quality control procedures and standards to meet industry and customer requirements.
*Conducted regular inspections and audits to ensure compliance with quality standards and regulations.
*Identified and addressed quality issues and defects, implementing corrective actions and improvements.
*Collaborated with production teams to ensure effective quality control and process improvement.
*Developed and maintained quality control reports and metrics, tracking and analyzing data to drive continuous improvement.
*Trained and mentored quality control staff to ensure competence and effectiveness.

Purchasing Supervisor: (Tools and Materials)

*Managed and supervised the tools and materials department, ensuring efficient and effective operations.
*Coordinated and controlled the procurement, storage, and distribution of tools and materials.
*Developed and implemented inventory management systems and procedures to optimize tool and material usage.
*Supervised and trained a team of tool and material handlers, ensuring competence and effectiveness.
*Conducted regular inventory audits and reconciliations to ensure accuracy and accountability.
*Collaborated with production teams to ensure timely and effective delivery of tools and materials.
*Identified and addressed tool and material quality issues, implementing corrective actions and improvements.
*Developed and maintained tool and material reports and metrics, tracking and analyzing data to drive continuous improvement.




Skills

  • Excellent analytical and decision-making skills
  • Customer service & communication skills (Written & verbal)
  • Strong analytical and problem solving skills
  • Independent person with initiative, energy and flexibility
  • Presentation & Interpersonal skills
  • Planning & organization skills
  • Leadership & communication skills
  • Brand management skills
  • Ability to penetrate into new markets
  • Goal-oriented and focus on deliverables
  • Ability to segment market, target customers and position brand
  • Evaluation of competitors
  • Ability to lead and manage sales & merchandising teams
  • Business development & strategic thinking skills
  • Understanding of financial metrics, budgeting, and forecasting
  • Ability to work effectively with various department
  • Ability to think creatively and develop innovative solutions
  • Ability to negotiate and close deals

Education Qualification

Bachelor of Art’s (BA) from Punjab University, Lahore.Pakistan.

Personal Information

Driving License: G2 Canadian License

Languages

English
Full Professional
Urdu
Native or Bilingual
Punjabi
Native or Bilingual
Arabic
Limited Working

Timeline

Store Supervisor

Shukran Grocery & Halal Meat
05.2022 - 03.2024

Business Development Manager

Munir Traders (Govt. Contractors)
04.2022 - 04.2023

Brand Marketing Specialist

Refined Food Company(REFCO)
06.2012 - 03.2022

Key Account Sales Executive/Key Accounts Sales Sup

United Partners Company.Ltd
05.1998 - 05.2012

Retail Key Accounts Sales Executive

Refined Food Company(REFCO)
08.1995 - 04.1998

Branch Supervisor

Budget Rent a Car, World Wide Co
02.1994 - 07.1995

Rental Supervisor cum Maintenance In-charge and Vehicles Parts Purchaser

Marhaba Rent a Car
09.1989 - 01.1994

Sales Supervisor Cosmetics & Perfumes

Iqra'a Traders
02.1987 - 07.1989

Purchasing Supervisor (Tools and Materials) and Quality Control Supervisor

Mohammad Ahmed & Bros (Government Contractors)
01.1986 - 02.1987
Muhammad Nasir