"Seeking a position in a reputable firm where I can apply my sales, customer service, marketing specialist, and business development expertise to drive business growth and excellence."
*Supervised and managed a team of store staff, including cashiers, stockers, and butchers, to ensure excellent customer service and efficient store operations.
*Coordinated and implemented visual merchandising strategies to drive sales and customer engagement.
*Conducted inventory management and ordering to ensure adequate stock levels and minimize waste.
*Ensured compliance with halal standards and regulations in the meat department.
*Developed and maintained strong relationships with customers, resolving complaints and ensuring customer satisfaction.
*Assisted with store opening and closing procedures, including cash handling and security protocols.
*Collaborated with the store manager to achieve sales goals and improve store performance.
*Trained and mentored new staff members to ensure they had the skills and knowledge to perform their duties effectively.
*Developed and executed business growth strategies to drive revenue and market share increase.
*Identified and pursued new business opportunities, building and maintaining relationships with key clients and partners.
*Conducted market research and analysis to stay up-to-date on industry trends and competitor activity.
*Collaborated with cross-functional teams, including sales, marketing, and product development, to drive business growth and customer engagement.
*Managed and optimized business development budgets to achieve maximum ROI.
*Developed and maintained a strong pipeline of new business opportunities, resulting in a 25% increase in sales.
*Built and maintained strong relationships with clients, resulting in a 30% increase in repeat business.
*Identified and pursued new market opportunities, resulting in a 20% increase in market share.
*Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
*Optimized website content for SEO, driving increased organic traffic and lead generation opportunities.
*Implemented email marketing campaigns that resulted in improved open rates and click-through percentages.
*Supported branding strategy by ensuring product displays aligned with corporate standard.
*Researched and evaluated potential new markets and products.
*Collected and analyzed data from variety of sources to create detailed market research reports for top-level decision makers.
*Managed campaigns for various clients that consistently exceeded sales goals.
*Key Accounts Sales Executive:
*Managed and grew a portfolio of key accounts, including top retailers and distributors in the FMCG industry.
*Developed and executed sales strategies to drive revenue growth, market share, and customer satisfaction.
*Built and maintained strong relationships with key decision-makers and stakeholders.
*Conducted market analysis and competitor research to stay ahead of industry trends.
*Identified and pursued new business opportunities, resulting in an increase in sales.
*Collaborated with cross-functional teams, including marketing and customer service, to drive brand growth and customer engagement.
*Key Accounts Sales Supervisor:
*Supervised and managed a team of key account sales executives, providing guidance and support to drive sales growth and customer satisfaction.
*Developed and implemented sales strategies and account plans to achieve business objectives.
*Built and maintained strong relationships with key decision-makers and stakeholders at top retailers and distributors.
*Conducted performance analysis and coaching to improve sales team performance and achieve targets.
*Collaborated with cross-functional teams, including marketing and customer service, to drive brand growth and customer engagement.
*Identified and pursued new business opportunities, resulting in an increase in sales.
*Developed and implemented training programs to enhance sales team skills and knowledge.
*Achieved sales goals and service targets by cultivating and securing new customer relationships.
*Researched sales opportunities and possible leads to exceed sales goals and increase profits.
*Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
*Established and maintained positive relationships with vendors to determine product availability and quality.
*Mentored junior sales representatives, providing ongoing coaching to improve their performance.
*Identified upselling opportunities within existing accounts by staying informed about clients'' evolving needs and requirements.
*Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
*Streamline the sales process to improve efficiency, reduce cycle time, and close deals faster.
*Rental Supervisor:
*Supervised and managed a team of rental agents, drivers, and maintenance staff to ensure efficient and customer-focused operations.
*Coordinated and controlled vehicle rentals, including scheduling, delivery, and returns.
*Developed and implemented rental procedures and standards to ensure compliance with industry regulations and company policies.
*Trained and mentored staff to ensure excellent customer service and efficient operations.
*Conducted performance analysis and reporting, identifying areas for improvement and implementing corrective actions.
*Managed and controlled rental costs, ensuring efficient use of resources and budget.
*Collaborated with other departments to ensure effective communication and coordination.
*Ensured compliance with safety protocols and regulations, maintaining a safe working environment.
*Vehicle Parts Purchaser:
*Purchased vehicle parts and accessories for repair and maintenance services.
*Negotiated prices and terms with suppliers to ensure cost-effectiveness and quality.
*Managed inventory levels and optimized stock replenishment to minimize waste and maximize efficiency.
*Developed and maintained relationships with suppliers to ensure timely delivery and high-quality products.
*Conducted market research to stay up-to-date on industry trends and identify new suppliers.
*Collaborated with the repair team to ensure accurate ordering and timely delivery of parts.
*Vehicle Maintenance in Charge: (Taif& Jeddah Branches)
*Managed and supervised the maintenance and repair of a fleet of vehicles, ensuring optimal performance and safety.
*Coordinated and scheduled maintenance activities, including routine inspections, repairs, and replacements.
*Developed and implemented maintenance procedures and standards to ensure compliance with industry regulations and company policies.
*Trained and mentored maintenance staff to ensure they had the skills and knowledge to perform their duties effectively.
*Conducted quality control inspections to ensure high standards of workmanship and safety.
*Managed and controlled maintenance costs, ensuring efficient use of resources and budget.
*Collaborated with other departments to ensure effective communication and coordination.
*Ensured compliance with safety protocols and regulations, maintaining a safe working environment.
*Fleet Controller:
*Managed and controlled a fleet of vehicles, ensuring optimal utilization, maintenance, and safety.
*Coordinated and scheduled vehicle assignments, deployments, and movements.
*Developed and implemented fleet management procedures and standards to ensure compliance with industry regulations and company policies.
*Trained and mentored fleet staff to ensure they had the skills and knowledge to perform their duties effectively.
*Conducted fleet performance analysis and reporting, identifying areas for improvement and implementing corrective actions.
*Managed and controlled fleet costs, ensuring efficient use of resources and budget.
*Collaborated with other departments to ensure effective communication and coordination.
*Ensured compliance with safety protocols and regulations, maintaining a safe working environment.
*Supervised and managed a team of sales representatives, providing guidance and support to achieve sales targets and customer satisfaction.
*Developed and implemented sales strategies and plans to drive revenue growth and market share.
*Built and maintained strong relationships with key customers, retailers, and distributors.
*Conducted regular sales performance analysis and coaching to improve team results.
*Identified and pursued new business opportunities.
*Collaborated with marketing and brand teams to ensure effective product promotion and brand awareness.
*Trained and mentored sales staff on product knowledge, sales techniques, and customer service.
*Quality Control Supervisor:
supervised and managed a team of quality control inspectors and technicians to ensure high-quality products and processes.
*Developed and implemented quality control procedures and standards to meet industry and customer requirements.
*Conducted regular inspections and audits to ensure compliance with quality standards and regulations.
*Identified and addressed quality issues and defects, implementing corrective actions and improvements.
*Collaborated with production teams to ensure effective quality control and process improvement.
*Developed and maintained quality control reports and metrics, tracking and analyzing data to drive continuous improvement.
*Trained and mentored quality control staff to ensure competence and effectiveness.
Purchasing Supervisor: (Tools and Materials)
*Managed and supervised the tools and materials department, ensuring efficient and effective operations.
*Coordinated and controlled the procurement, storage, and distribution of tools and materials.
*Developed and implemented inventory management systems and procedures to optimize tool and material usage.
*Supervised and trained a team of tool and material handlers, ensuring competence and effectiveness.
*Conducted regular inventory audits and reconciliations to ensure accuracy and accountability.
*Collaborated with production teams to ensure timely and effective delivery of tools and materials.
*Identified and addressed tool and material quality issues, implementing corrective actions and improvements.
*Developed and maintained tool and material reports and metrics, tracking and analyzing data to drive continuous improvement.
Bachelor of Art’s (BA) from Punjab University, Lahore.Pakistan.