Navdeep Kaur
Calgary,AB
Summary
Dedicated Screening Officer with 3 years of experience in inspecting passengers and baggage to maintain safety and security of travelers. Excellent time management and organizational abilities backed by disciplined nature and strong communication skills. Motivated to provide prompt, friendly and professional service at all times. Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 4 years of relevant work experience to the team.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Screening Officer
Garda World
12.2022 - Current
- Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.
- Screen more than 5k passengers in the time frame of 6-8 hours daily.
- Maintained awareness and focus to identify potentially life-threatening objects or weapons of mass destruction.
- Contributed to the development of new screening processes and techniques, leading to improved efficiency and effectiveness.
- Provided exceptional customer service by addressing passenger concerns professionally while maintaining focus on their safety at all times.
Assistant Store Manager
Rexall Drugstore
09.2022 - 12.2022
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings to 5 stars.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget. Increased weekly sales by 2%. Maintained a pace of flu shots and other medical procedures on 200-300 patients.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Delivery Driver
Fedex Ground
11.2021 - 06.2022
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Delivered 60-70 packages within 5-6 hours.
Store Supervisor
Tim Horton's
01.2020 - 11.2021
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Increased sales from 2.2 % weekly to 2.5 %.
Education
Post Graduate Diploma - Health And Human Services Management
Bow Valley College
Calgary, AB12.2020
Post-Degree Certificate - Health Systems Management
Fanshawe College of Applied Arts And Technology
London, ON12.2019
Bachelor Of Pharmacy - Pharmaceutical Science
Punjabi University
Punjab, INDIA05.2018
Skills
- Excellent Customer service skills
- Physical Fitness
- Reporting Procedures
- Emergency Response Preparedness
- Professionalism and Integrity
- Law Enforcement Techniques
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Certification
First Aid and CPR/AED level C
Security Guard
ProServe License
Timeline
Screening Officer
Garda World
12.2022 - Current
Assistant Store Manager
Rexall Drugstore
09.2022 - 12.2022
Delivery Driver
Fedex Ground
11.2021 - 06.2022
Store Supervisor
Tim Horton's
01.2020 - 11.2021
Post Graduate Diploma - Health And Human Services Management
Bow Valley College
Post-Degree Certificate - Health Systems Management
Fanshawe College of Applied Arts And Technology
Bachelor Of Pharmacy - Pharmaceutical Science
Punjabi University
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