Nattaya Chatimala
Toronto,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Server
Chelsea Hotel
2024.04 - Current
- Explained menu items and suggested appropriate options for food allergy concerns
- Bussed and reset tables to keep the dining room and work areas clean
- Cultivate warm relationships with regular customers
- Serve food and beverages promptly with focused attention to customer needs
- Learned and followed local alcohol laws to keep the restaurant compliant with regulations
- Maintain clean and organized dining areas to uphold restaurant hygiene standards
- Answered customers' questions, recommended items, and recorded order information
Server
Eat BKK (Steels)
2023.12 - Current
Server
Nana
2022.09 - 2024.03
Server
Pii Nong Thai
2022.05 - 2023.10
Client Manager
Crystal Clear Management
2021.01 - 2022.03
- Cooperated with the internal team and clients which are multinational companies
- Monitored email for all requests and minimizes delays and conflicts
- Built customers' trust and loyalty to the team and the firm
- Scheduled and attended meetings with clients and prospective clients as requested.
- Supervised daily operations and sales functions to maximize revenue, customer satisfaction, and employee productivity.
- Collaborated with the finance department on invoicing accuracy for applicable products, services, software, and logistics.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Project Coordinator
IDBox
2017.01 - 2019.12
- Coordinated with the internal and international teams, outsource teams, and clients to work on the project from the beginning, including services with the clients after the project done
- Created a timetable and a report for the tasks and meetings, and followed up on the project
- Managed work on-site to follow the objectives and schedule
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments
- Created job files for each project and maintained current data in each file
- Prepared meeting agendas and minutes for distribution and record keeping
- Established rapport and engaged with stakeholders to build lasting professional relationships
- Verified quality of deliverables and conformance to specifications before submitting to clients
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts
- Maintained open communication by presenting regular updates on project status to customers
- Reported regularly to managers on project budget, progress, and technical problems
Architecture
Volume Matrix
2015.06 - 2016.12
- Used design skills and related programs to accomplish the tasks
- Worked with a senior manager and attends all meetings to develop the projects
- Documented opportunities for filling identified gaps within a model for use at the enterprise architecture level
- Designed client-side and server-side architecture and implemented cloud-based back-end solutions
- Drafted visual representations of software architecture design for presentation to stakeholders
- Met architecture compatibility and guidelines through effective troubleshooting
- Created information architecture to format content and method of distribution
Education
Marketing Management Digital Media - Digital Marketing
Lambton College
Toronto, ON12.2023
Bachelor's degree in Architecture - Architecture
KMUTT
Bangkok, TH05.2015
Skills
- Graphic (Photoshop, Illustrator, Canva)
- Web design (Wix, Wordpress)
- Attention to detail
- Creative and Critical Thinking
- Multi-tasking
- Communication
- Hotel and hospitality knowledge
- Problem Resolution
- Organization and Time Management
- Customer Relations
Languages
English
Professional Working
Thai
Native or Bilingual
Timeline
Server
Chelsea Hotel
2024.04 - Current
Server
Eat BKK (Steels)
2023.12 - Current
Server
Nana
2022.09 - 2024.03
Server
Pii Nong Thai
2022.05 - 2023.10
Client Manager
Crystal Clear Management
2021.01 - 2022.03
Project Coordinator
IDBox
2017.01 - 2019.12
Architecture
Volume Matrix
2015.06 - 2016.12
Marketing Management Digital Media - Digital Marketing
Lambton College
Bachelor's degree in Architecture - Architecture
KMUTT
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