Jack Farmer
Braeside,ON
Summary
Enthusiastic and reliable professional dedicated to delivering exceptional customer service. Adept at anticipating customer needs, resolving complaints, and addressing issues promptly. Passionate about health and wellness and am excited to transition from the food service industry to the retail sector as pursue a diploma in Social Service Worker program in the upcoming year.
Overview
8
8
years of professional experience
Work History
Server & Bartender
Paupers Pub
03.2019 - 03.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Host, Food Runner & Catering Server
Danny Mac's Pub & Eatery
01.2015 - 12.2018
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Education
Wellness & Community Services
12.2026
Graphic Design Program -
04.2020
Ontario Secondary School Diploma -
01.2018
Skills
- Excellent communication skills
- Cash handling and POS operation efficient
- Highly motivated and team player
- Strong Work Ethic & Reliable
Professional Learning & The Workplace
I enjoy expressing myself artistically, I recognize how important customer service is across many industries. From my experiences working both independently and as part of a team in the service industry, I have learned how to prioritize tasks and learn quickly from others. I am hardworking, organized, and looking forward to bringing my skills to a new place of employment.
References
- Janet Lourenco, General Manager, Paupers Pub, (416) 530-1331
- Nathalie Grandmaison, Former General Manager, Danny Mac's Pub & Eatery, (613) 762-8284
Timeline
Server & Bartender - Paupers Pub
03.2019 - 03.2023
Host, Food Runner & Catering Server - Danny Mac's Pub & Eatery
01.2015 - 12.2018
Algonquin College - , Wellness & Community Services
George Brown School of Design - Graphic Design Program,
Arnprior District High School - Ontario Secondary School Diploma,
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