Natasha Mills
Olds,AB
Summary
Friendly Shift Lead Cashier experienced in leading large teams with exceptional skill as trainer and team moral builder. Talented in accurately handling money, monitoring performance and resolving customer concerns in fast-paced environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Cashier Team Lead
Safeway Canada
Garrison Woods Calgary AB / Airdrie AB
12.2019 - Current
- Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Scheduled breaks for team members, promoting a fair work environment while maximizing coverage during peak hours.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Fully trained in multiple departments as well as Western Union and Garda World
Demolition and Remediation Specialist
Moradian Management Solutions
Calgary, AB
03.2018 - 02.2019
- Demolition and remediation of government buildings affect by flooding and other naturally occurring events
- Enhanced site safety by implementing thorough risk assessments and remediation plans.
- Reduced environmental hazards through careful identification and removal of contaminants.
Industrial Cleaner
Strike Energy Services
Balzac, AB
04.2014 - 10.2015
- Enhanced workplace safety by conducting thorough industrial cleaning and maintaining a hazard-free environment.
- Supported quality control initiatives by maintaining cleanliness standards in production areas.
- Improved employee health and productivity with routine sanitization of workspaces, reducing instances of illness.
- Eliminated potential fire hazards by diligently removing combustible dust from machinery and surfaces.
Assistant Store Manager
Palm Beach Tanning Ltd.
Olds, AB
11.2012 - 10.2014
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
Industrial Machine Operator
Kaytech Industries
Carstairs, AB
01.2013 - 02.2014
- Ensured safety compliance by strictly adhering to company guidelines, resulting in zero workplace accidents.
- Operate various types of forklifts in a very fast paced vinyl siding factory while keeping safety first and fore most
- Assisted in training new employees on machine operation procedures, promoting a consistent work standard across the team.
Education
High School Diploma -
Holy Angels High School
Sydney, NS06.1997
Skills
- Team Leadership
- Customer Service
- POS System
- Transaction Approvals
- Flexible Schedule
- New Hire Training
- Cash Drawer Reconciliation
- Positive Attitude
- Store Opening and Closing
- Opening and closing procedures
- Deposit Preparation
- Coaching and Mentoring
- Deal with Garda World
- Balance Tills
Certification
CSTS 2020 WHMIS 2015
Certified Spray Tanning
Forklift - Counterbalance & Long-fork
REFERENCES
* REFERNCES WILL BE PROVIDED UPPON REQUEST *
Timeline
Cashier Team Lead
Safeway Canada
12.2019 - Current
Demolition and Remediation Specialist
Moradian Management Solutions
03.2018 - 02.2019
Industrial Cleaner
Strike Energy Services
04.2014 - 10.2015
Industrial Machine Operator
Kaytech Industries
01.2013 - 02.2014
Assistant Store Manager
Palm Beach Tanning Ltd.
11.2012 - 10.2014
High School Diploma -
Holy Angels High School