Summary
Overview
Work History
Education
Skills
Certification
REFERENCES
Timeline
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Natasha Mills

Olds,AB

Summary

Friendly Shift Lead Cashier experienced in leading large teams with exceptional skill as trainer and team moral builder. Talented in accurately handling money, monitoring performance and resolving customer concerns in fast-paced environments.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Cashier Team Lead

Safeway Canada
12.2019 - Current
  • Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
  • Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
  • Scheduled breaks for team members, promoting a fair work environment while maximizing coverage during peak hours.
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Fully trained in multiple departments as well as Western Union and Garda World

Demolition and Remediation Specialist

Moradian Management Solutions
03.2018 - 02.2019
  • Demolition and remediation of government buildings affect by flooding and other naturally occurring events
  • Enhanced site safety by implementing thorough risk assessments and remediation plans.
  • Reduced environmental hazards through careful identification and removal of contaminants.

Industrial Cleaner

Strike Energy Services
04.2014 - 10.2015
  • Enhanced workplace safety by conducting thorough industrial cleaning and maintaining a hazard-free environment.
  • Supported quality control initiatives by maintaining cleanliness standards in production areas.
  • Improved employee health and productivity with routine sanitization of workspaces, reducing instances of illness.
  • Eliminated potential fire hazards by diligently removing combustible dust from machinery and surfaces.

Assistant Store Manager

Palm Beach Tanning Ltd.
11.2012 - 10.2014
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.

Industrial Machine Operator

Kaytech Industries
01.2013 - 02.2014
  • Ensured safety compliance by strictly adhering to company guidelines, resulting in zero workplace accidents.
  • Operate various types of forklifts in a very fast paced vinyl siding factory while keeping safety first and fore most
  • Assisted in training new employees on machine operation procedures, promoting a consistent work standard across the team.

Education

High School Diploma -

Holy Angels High School
Sydney, NS
06.1997

Skills

  • Team Leadership
  • Customer Service
  • POS System
  • Transaction Approvals
  • Flexible Schedule
  • New Hire Training
  • Cash Drawer Reconciliation
  • Positive Attitude
  • Store Opening and Closing
  • Opening and closing procedures
  • Deposit Preparation
  • Coaching and Mentoring
  • Deal with Garda World
  • Balance Tills

Certification

CSTS 2020 WHMIS 2015

Certified Spray Tanning

Forklift - Counterbalance & Long-fork


REFERENCES

* REFERNCES WILL BE PROVIDED UPPON REQUEST *

Timeline

Cashier Team Lead

Safeway Canada
12.2019 - Current

Demolition and Remediation Specialist

Moradian Management Solutions
03.2018 - 02.2019

Industrial Cleaner

Strike Energy Services
04.2014 - 10.2015

Industrial Machine Operator

Kaytech Industries
01.2013 - 02.2014

Assistant Store Manager

Palm Beach Tanning Ltd.
11.2012 - 10.2014

High School Diploma -

Holy Angels High School
Natasha Mills