Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sukhmanpreet Singh

Yuba City,CA

Summary

Dynamic leader and skilled communicator with proven expertise in customer service and team management honed at Papa John's Pizza. Excelled in enhancing team performance and customer satisfaction through effective training and positive engagement. Demonstrated adaptability and computer proficiency, contributing to increased service levels and salon revenue growth at 99 Salon.

Overview

3
3
years of professional experience

Work History

Cashier Team Lead

Papa John's Pizza
04.2023 - 04.2024
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
  • Restocked and organized merchandise in front lanes.

Hair Designer

99 Salon
08.2021 - 11.2022
  • Continually updated knowledge of industry trends and techniques through participation in workshops, trade shows, and online forums.
  • Waxed eyebrows and facial hair.
  • Helped build lasting relationships with customers by offering helpful tips on at-home care for their hairstyles and recommending appropriate products.
  • Increased salon revenue by upselling additional services such as color treatments, deep conditioning, and styling products.
  • Contributed to salon marketing efforts through social media posts featuring completed hairstyles on satisfied clients.

Education

High School Diploma -

Oxford International School
Hoshiarpur , India
03.2022

Skills

  • Customer Service
  • Team Leadership
  • Cash Handling
  • Punctual and Reliable
  • Positive Attitude
  • Team Management
  • Flexible Schedule
  • Computer proficiency
  • Leadership experience
  • Communication skills
  • Attention to detail
  • Teamwork skills
  • Adaptability
  • Work ethics
  • Time management

Languages

English
Professional Working
Hindi
Full Professional
Punjabi
Native or Bilingual

Timeline

Cashier Team Lead

Papa John's Pizza
04.2023 - 04.2024

Hair Designer

99 Salon
08.2021 - 11.2022

High School Diploma -

Oxford International School

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Sukhmanpreet Singh