Nataly Acevedo
Van Nuys
Summary
Dynamic and results-driven professional with experience as a Shift Leader at Panda Express, excelling in team leadership and client service. Proven ability to enhance customer satisfaction and maintain operational efficiency. Skilled in problem-solving and venipuncture, ensuring adherence to safety and quality standards in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Shift Leader
Panda Express
08.2023 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Phlebotomy Extern
Alliance Research Institute
05.2024 - 05.2024
- Performed venipuncture blood draws on patients under supervision.
- Demonstrated professionalism, patient care, and adherence to HIPAA and infection control standards.
- Worked closely with clinical staff to ensure accurate specimen collection and timely patient care.
- Maintained a clean, organized, and stocked work area to support a smooth clinical workflow.
Education
Certified Phlebotomy Technician I -
US Colleges
Van Nuys, CA01-2024
Birmingham Community Charter High School
Van Nuys, CA06-2021
Skills
- Positive attitude
- Team leadership
- Client service
- Problem-solving
- Organizational skills
- Task prioritization
- Cash Handling
- Employee Training
- Safety and HIPAA Compliance
Languages
Spanish
Native or Bilingual
Timeline
Phlebotomy Extern
Alliance Research Institute
05.2024 - 05.2024
Shift Leader
Panda Express
08.2023 - Current
Certified Phlebotomy Technician I -
US Colleges
Birmingham Community Charter High School
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