NATALIE YUEN
5379 Vancouver,BC
Summary
Dependable individual offering 5+ years of work experience.Bilingual professional with strong organizational skills and a commitment to team success. Demonstrates attention to detail and a proactive approach to tasks. Eager to learn and develop while fostering positive relationships within the workplace.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Chairside Dental Assistant/ Receptionist
Vitacare Dental Centre
#101-1655 Como Lake Ave, Coquitlam, BC V3J 0E9
03.2023 - 08.2024
- Sterilized instruments, set up trays and prepared materials for dental treatments.
- Assisted dentist chairside during dental procedures and examinations.
- Monitored patient comfort levels throughout the appointment.
- Provided postoperative instructions to patients regarding diet restrictions or follow-up visits.
- Greeted patients, provided them with necessary paperwork, and verified insurance information.
- Managed front desk operations, including scheduling and confirming appointments, and collecting payments.
Chairside Dental Assistant/Receptionist
Dr.Steven Lam Inc.
#486-4800 Kingsway Burnaby, BC V5H 4J2
09.2020 - 04.2023
- Handled telephone and in-person requests for assistance from new and established dental practice patients.
- Checked patients in and out, verified insurance and collected co-pays to keep business administrative and financial records current.
- Assisted dentist with completing procedures such as cleaning, fillings, crown prep, etc.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient
Bobarista
Shiny Tea
9855 Austin Ave #230 Burnaby, BC V3J 1N4
02.2018 - Current
- Operated on POS system taking orders and completing all forms of payment transactions with guests
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies
- Trained new staff on proper procedures and strategies to maximize sales
- Maintained store cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment
- Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal drink choices based on individual preferences
Education
Certified Dental Assisting Diploma - Dentistry
Vancouver Community College
250 W Pender St. Vancouver, BC V6B 1S906-2025
Diploma - Nail Aesthetics
Blanche Macdonald Centre
555 W12th Ave #100, Vancouver, BC, V5Z 3X704.2021
Skills
- Fluent in Cantonese and English
- Quick visual and kinesthetics learner
- Multitask and prioritize tasks on hand
- Accurate data entry
Certification
- Standard First- Aid with CPR -C-AED
Timeline
Chairside Dental Assistant/ Receptionist
Vitacare Dental Centre
03.2023 - 08.2024
Chairside Dental Assistant/Receptionist
Dr.Steven Lam Inc.
09.2020 - 04.2023
Bobarista
Shiny Tea
02.2018 - Current
Certified Dental Assisting Diploma - Dentistry
Vancouver Community College
Diploma - Nail Aesthetics
Blanche Macdonald Centre
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