Julianna Poi Shan Ho
Vancouver,BC
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Dental Receptionist
Dr. Brian Yu Inc.
Vancouver
05.2022 - Current
- Greeted patients, provided them with necessary paperwork, and verified insurance information.
- Answered incoming calls, scheduled appointments, and confirmed patient visits.
- Maintained accurate records of patient treatment plans, medical histories, and financial transactions.
- Performed administrative tasks such as filing documents, preparing reports, ordering supplies.
- Coordinated with other healthcare professionals to ensure efficient office operations.
- Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
Administrator
Jianlong Shipping Limited Company
GuangZhou, GuangDong
05.2020 - 02.2022
- Answered incoming calls and responded to customer inquiries.
- Maintained filing system for important documents such as contracts and invoices.
- Provided general administrative support to staff members.
- Created presentations using Microsoft PowerPoint for senior management team members.
- Performed data entry tasks into computer databases from paper documents.
- Processed payroll information according to established guidelines.
Receptionist
Dr. Frank Hou Inc.
Vancouver, BC
04.2016 - 06.2018
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Education
Certificate - Dental Reception
Langara College
Vancouver, BC04-2023
High School Diploma -
Burnaby North Secondary
Burnaby, BC06-2014
Some College (No Degree) - Arts Administration - Cultural Management
Simon Fraser University
Burnaby, BCSkills
- Fluent in Cantonese, Mandarin and English
- Administrative Support
- Punctual and Reliable
- Accounts Receivable
- Detail-Oriented
- Driven
Languages
English
Full Professional
Chinese (Cantonese)
Full Professional
Chinese (Mandarin)
Full Professional
Websites
References
Dr. Angela Li
Dentist
Contact Number: 1-(604) 379-3796
Email: x.angela.y@gmail.com
Berni Pinera Ganaban
Office Manager
Contact Number: 1-(604) 724-8256
Email: Berni.pineraganaban@gmail.com
Timeline
Dental Receptionist
Dr. Brian Yu Inc.
05.2022 - Current
Administrator
Jianlong Shipping Limited Company
05.2020 - 02.2022
Receptionist
Dr. Frank Hou Inc.
04.2016 - 06.2018
Certificate - Dental Reception
Langara College
High School Diploma -
Burnaby North Secondary
Some College (No Degree) - Arts Administration - Cultural Management
Simon Fraser University
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